Nicole Ann Pahigdana
Bachelor Of Science In Tourism Management
Iloilo City
Summary
Highly motivated and dependable candidate with experience in managing multiple priorities and a positive attitude. Demonstrated willingness to take on added responsibilities to meet team goals. Strong organizational skills, coupled with a hardworking and passionate approach, make an ideal fit for an entry-level position. Ready to contribute to the team\'s efforts in achieving company goals.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
Work History
Youth Officer
Jubilee Gawad Kalinga
01.2019 - Current
- Collaborated with educators, parents, and community stakeholders to develop comprehensive support plans for youths in need.
- Ensured compliance with state regulations by maintaining accurate records of program activities and participant progress.
- Assessed the individual needs of each youth participant through regular evaluations and feedback sessions.
Receptionists
Kasanag Well Being Centre
03.2024 - 01.2025
- Confirmed appointments, communicated with clients, and updated client records.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Resolved customer problems and complaints.
- Responded to inquiries from callers seeking information.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Handled cash transactions and maintained sales and payments records accurately.
- Answered phone promptly and directed incoming calls to correct offices.
Front Office & Housekeeping
Goldberry Lite Hotel Iloilo
02.2023 - 05.2023
- Completing check-ins and check-outs
- Explaining the available payment methods to the guest
- Welcoming guests upon arrival
- Responding to complaints
- Tidies and organizes personal items and belongings, drawers, closets, and storage spaces in a neat and orderly fashion
- Washes, dries, irons, folds, and puts away laundry
- Reports maintenance issues, including changing light bulbs
Education
Bachelor of Science - Tourism Management
Iloilo City Community College
01.2019 - 01.2023
Skills
Strong organizational skills
Timeline
Receptionists
Kasanag Well Being Centre
03.2024 - 01.2025
Front Office & Housekeeping
Goldberry Lite Hotel Iloilo
02.2023 - 05.2023
Youth Officer
Jubilee Gawad Kalinga
01.2019 - Current
Bachelor of Science - Tourism Management
Iloilo City Community College
01.2019 - 01.2023
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