Dedicated and results-oriented professional seeking a position where I can utilise my skills and experience to contribute to organisational growth while continuing to develop professionally.
Overview
1
1
Certification
11
11
years of professional experience
Work History
Online Reservation Agent
Stone House Buda Resort
Bukidnon
12.2024 - 07.2026
Customer Service Associate
Cebu Pacific Air
Davao City
03.2019 - 03.2020
Pre Pandemic Layoff
Front Desk Officer
Arcadia Active Lifestyle Center
Davao City
06.2018 - 12.2018
Front Desk Receptionist
Intercontinental Hotel Cleveland
Cleveland, Ohio
04.2017 - 05.2018
Receptionist
Crown Regency Hotel
Cebu City
04.2015 - 05.2015
Completed training in various job functions
Education
Bachelor of Science - Tourism Management
Joji Ilagan College of Business and Tourism
Davao City
04-2016
Unknown - High School
SAINT PETER’S COLLEGE OF TORIL
Davao City
03-2012
Unknown - Elementary
OUR LADY OF MONTSERRAT CAMP SCHOOL
Davao City
03-2009
Skills
reservation management
online booking systems
Customer service
Computer proficiency
Detail orientation
Punctuality and reliability
Verbal communication
Written communication
Can Work with Minimal Supervision
Responsible
Team Leader
Certification
IHG Frontline Course, 2018-04-25
City Tourism Operation Office Orientation & Tourism Industry Stationer, 2014-09-25
Life Saving Techniques Orientation, 2014-09-25
ASEAN Integration in 2015, 2014-09-25
Learning from Star Cruises, 2014-07-23
The Art and Science of Flying with Philippine Airline, 2014-07-23
A Resort World Experience, 2014-07-23
Leadership Training Building Esdevco Leaders
Custom
Almah Bernardino Bautista, Former Joji Ilagan Career Center Foundation Tourism Development Instructor, +63 975 807 0670
P/SInsp. Robin Jay Fajardo, Highway Patrol Group, NCR, 4b Condo F. Field Grade Officers Headquarter, Camp Aguinaldo, Quezon City, +63 917 705 5221
Ana Sheira Mae Almacin Jalon, Municipal Councilor, Tibanban, Governor Generoso, Davao Oriental, +63 930 389 2500