NICOLAI PAULO FROYALDE
San Jose Del Monte Bulacan
Summary
Developed technical and problem-solving skills in fast-paced automotive environment, focusing on diagnosing and repairing mechanical and electrical systems. Leveraged expertise in maintenance and customer service to ensure high-quality outcomes. Seeking to transition to new role where these transferable skills can drive success and innovation
Overview
3
3
years of professional experience
Work History
Motorcycle Mechanic
Wheeltek Motorsales
03.2024 - 10.2024
- Repaired or modified motorcycle frame, enhancing durability, and structural integrity.
- Enhanced customer satisfaction by providing timely and efficient motorcycle repairs and maintenance.
- Dismantled and rebuilt engines to diagnose and repair problems.
- Contributed to business growth by consistently receiving positive customer feedback and referrals.
- Performed routine maintenance tasks for optimal motorcycle performance and longevity.
Motorcycle Mechanic | Salesperson
KINGRA Motorshop
11.2022 - 04.2024
- Ensured a safe working environment by following industry safety standards and maintaining clean workspaces.
- Fabricated parts and components for repairs to motorcycle frame adding support and durability.
- Assisted in training new mechanics on best practices for problem-solving procedures, repair techniques, and shop protocols.
- Inspected and replaced tires and suggested best type of tires based on customer needs and riding history.
- Built lasting relationships with customers through genuine interest in their needs and consistent delivery of top-notch service experiences.
- Listened to engines, examined vehicle frames or conferred with customers to determine nature and extent of malfunction or damage.
Sales Agent
NISSAN Commonwealth
11.2023 - 02.2024
- Developed strong relationships with clients through excellent customer service and regular followups.
- Improved overall customer satisfaction by promptly addressing concerns and providing tailored solutions.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Cashier
BUTIL RICE CENTER
10.2021 - 06.2022
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Greeted customers entering store and responded promptly to customer needs.
Education
Bachelor of Science - Hospitality Management
STI College Sta.Maria
Bulacan01-2023
Senior High School - undefined
STI College Sta.Maria
Sta.Maria01-2019
Junior High School -
Mater El Roi SJDM
Bulacan01-2017
Primary - undefined
Sapang Palay Proper Elementary School
01-2013
Skills
Customer Service Skills
Computer Skills (Digital Literacy)
Problem Solving
Flexible Working Structures
Eager to Expand
Power tools operation
Workshop safety
Custom fabrication
Adaptability to new technology
Engine diagnostics
Hand tools mastery
Teamwork
Timeline
Motorcycle Mechanic
Wheeltek Motorsales
03.2024 - 10.2024
Sales Agent
NISSAN Commonwealth
11.2023 - 02.2024
Motorcycle Mechanic | Salesperson
KINGRA Motorshop
11.2022 - 04.2024
Cashier
BUTIL RICE CENTER
10.2021 - 06.2022
Senior High School - undefined
STI College Sta.Maria
Primary - undefined
Sapang Palay Proper Elementary School
Bachelor of Science - Hospitality Management
STI College Sta.Maria
Junior High School -
Mater El Roi SJDM
PERSONAL BACKGROUND
- Date of Birth: 20-Sep-01
- Place of birth: Quezon City
- Age: 24 years old
- Sex: Male
- Civil status: Single
- Citizenship: Filipino
- Religion: Roman Catholic
- Height: 173cm
- Weight: 85kg
- Father: Nelson Froyalde
- Occupation: Driver
- Mother: Fe Fonacier
- Occupation: Housewife|Deceased
SOCIAL WELFARE BENEFITS
- Social Security System – 35-1719630-7
- PhilHealth – 21-250677329-3
- Pag-IBIG – 1213-2323-5550
EMERGENCY CONTACT
- Lyan J. Diaropa
- +63953-117-7158
- Lyandiaropa.sti@gmail.com