Nico Hänlein
Manila
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Inside Sales
MLS Safety GmbH
11.2021 - 05.2023
- Answered customers' questions regarding products, prices, and availability.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Managed friendly and professional customer interactions.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Set up new accounts, established customer credit and set up payment met
- Collaborated with outside sales representatives, marketing and other departments to generate leads and close sales.
Order Processing Specialist
Dekom Video Security & Network GmbH
09.2020 - 10.2021
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Assisted customers by providing tracking information and resolving shipping or merchandise issues.
- Updated company tracking system with latest information.
- Assisted customers with product and service selections.
- Communicated with customers to address order inquiries, changes and cancellations.
Apprentice Wholesale & Foreign Trade Merchant
Alstertaler Schrauben & Präzisionsteile GmbH
08.2017 - 07.2020
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
Education
High School Diploma -
Higher Business School
Hamburg, Germany06.2017
Skills
- Special Request
- Solution Coordination
- Database Management
- Sales and Negotiation
- Product and Service Sales
- B2B Sales
- Order Management
- Phone and Email Etiquette
- Regional Sales and Support
- Payment Processing
- Special Requests
Hobbies
- Sports (Basketball, Fitness, Running, Martial Arts)
- Cooking
- Travelling
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Every problem is a gift—without problems we would not grow.
Tony Robbins
Timeline
Inside Sales
MLS Safety GmbH
11.2021 - 05.2023
Order Processing Specialist
Dekom Video Security & Network GmbH
09.2020 - 10.2021
Apprentice Wholesale & Foreign Trade Merchant
Alstertaler Schrauben & Präzisionsteile GmbH
08.2017 - 07.2020
High School Diploma -
Higher Business School
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