Nicko Natividad Tamot

• As a customer service and sales support representative, I offer prompt and effective assistance through phone, email, and chat platforms. My duties include resolving technical issues, handling complaints, processing payments, and recommending relevant products to customers based on their preferences. I work closely with various teams to escalate and resolve complex issues in a timely manner. Additionally, I stay updated with product offerings, industry trends, and promotional activities to provide the best possible service to customers.

• I have a strong background in various fields such as virtual assistance, chat support, sales, customer service, and technical support. In my previous roles, I have managed calendars, appointments, and emails, prepared reports, updated CRMs, monitored order status, and handled inbound and outbound calls. I leverage my support services, virtual administrative support, and logistics skills to assist clients with their business needs. My motivation lies in providing excellent customer service and sales support, and I highly value collaboration, communication, and efficiency. With a positive and professional attitude, I can bring diverse perspectives and experiences to the team.

From a young age, I have been working to support myself. I took part in pageants in various cities, barangays, and provinces. Later, I started working in the BPO industry to gain experience and become financially independent. In my free time, I enjoy volunteering and doing charity work with a community organization. My passion lies in teaching and motivating young children in my hometown. I believe that with dedication and perseverance, they can achieve their dreams. As an employee, I am committed to my profession and strive to excel in my work. I possess personal qualities such as a strong work ethic and a willingness to learn and explore new ideas related to my position.