NICHELLE ANN SISON

Professional with strong background in customer support, excelling in conflict resolution, communication, and problem-solving. Known for fostering collaborative team environment and adapting to changing needs to ensure customer satisfaction. Skilled in handling multiple tasks efficiently, leveraging empathy and active listening to build rapport with clients and team members alike.

To pursue a highly rewarding career, seeking for a challenging And Healthy work environment where I can utilize my skills and knowledge efficiently for organizational growth. To succeed in an environment of growth and excellence which provides me satisfaction and self-development and help me achieve personal as well as organizational goals.

Joel Q. Calaguas, Professor/DEAN, BSBA City College of Pampanga +639434246600

Mr. Russel R. Pelayo. Assistant Manager Ford Pampanga +639360729266

Mr. Lloyd I. Ragasa PAGSS Lead Agent PAGSS +639669989137

• Stay and Learn Holiday Inn, Clark Pampanga (October 2014)
• NCII TOUR GUIDING Hotel Stotsenberg, Clark Pampanga (February 21, 2016)
• 3rd International Creative Tourism Conference 2016 SM Skydome SM-North Edsa Quezon City (August 27, 2016)
• Professional Sales Consultant Course Laus Group of Companies (June 18, 2018)
• NCII FOOD AND BEVERAGE SERVICES System Plus College, City Of San Fernando Pampanga (November 14, 2019)
• Safety Management System Level 1 Cebu Pacific Learning Management System (October 14, 2023)
• Basic Orientation 1- Cebu Pacific Learning Management System (October 14, 2023)
• Basic Fire Safety- Cebu Pacific Learning Management System (October 14, 2023)
• Industrial Safety Exam Cebu Pacific Learning Management System (October 14, 2023)
• Emergency Response Procedures Exam Cebu Pacific Learning Management System (October 14, 2023)
• Hongkong Express UO Check-in and Boarding Services Training (April 22, 2024)
• Jetstar 3K Training Certificate (May 24, 2024)
• Cebgo Passenger and Baggage Handling Differences Training (February 18, 2025)

• USA Work and Travel Program Cedar Point Amusement Park in Sandusky, Ohio, USA
• Former On the Job Training Practicumer Creative Travel and Tours International Calsa Avenue City of San Fernando, Pampanga