NICHAELLA B. BERNARDINO
San Francisco Tarlac City,Philippines
Summary
Housekeeping Attendant with experience maintaining guest rooms and public areas in a hotel setting. Cleans, changes linen, replenishes guest amenities, and supports a comfortable stay through consistent room presentation. Delivers reliable sanitation and housekeeping standards across corridors, lift entrances, and occupied rooms.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Housekeeping Attendant
Sogo Hotel Tarlac
05.2024 - 02.2026
- Cleaned guest rooms and changed linen to high standards.
- Vacuumed, dusted and polished furniture in common areas, including corridors and lift entrances.
- Changed bed linen, towels, and guest amenities, replenishing supplies as necessary for optimal comfort.
Management Trainee
Teabros Corporation
09.2023 - 03.2024
- Collaborated with senior managers to plan and implement operational strategies.
- Oversaw customer service operations to maintain high levels of satisfaction and loyalty.
Costumer Services Representative
Sitel
05.2021 - 06.2022
- Assisted customers with product-related questions, feedback and complaints.
- Managed inbound customer service calls, efficiently resolving queries and complaints to uphold satisfaction levels.
Accounting Assistant
LAW FIRM
09.2020 - 03.2021
- Maintained general ledger with accurate, updated journal entries.
- Prepared and processed financial documents, including invoices, bills, and accounts payable and receivable.
Education
Diploma of Higher Education - General Education
Tarlac State University
Tarlac City, PhilippinesSkills
Demonstrated adaptability in dynamic professional environments
Enhanced team collaboration through effective communication strategies
Demonstrated strong interpersonal skills in professional settings
Enhanced communication skills through diverse professional experiences
Demonstrated strong work ethic throughout professional career
Delivered exceptional customer service ensuring client satisfaction
Reliability
Trainability
Computer Literacy
Certification
I hereby certify that the above information is true and correct based on my knowledge and belief.
References
Mr. ALVYNN O. RESURRECCION, Area Manager, 09092175045
Timeline
Housekeeping Attendant
Sogo Hotel Tarlac
05.2024 - 02.2026
Management Trainee
Teabros Corporation
09.2023 - 03.2024
Costumer Services Representative
Sitel
05.2021 - 06.2022
Accounting Assistant
LAW FIRM
09.2020 - 03.2021
Diploma of Higher Education - General Education
Tarlac State University