NICEE MARIE C. CATERA
Iloilo City, Province Of Iloilo
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
3
3
years of professional experience
Work History
Retail Sales Associate
JH Health & Beauty Product Shop
07.2024 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Operating cash registers and processing payments.
On the Job Training
Diversion 21 Hotel
02.2024 - 04.2024
- Established a positive and supportive learning environment, fostering strong professional relationships among trainees.
- Absorb knowledge and skills related to hotel operations and customer service.
- Provide friendly and efficient service to guests, addressing their needs and resolving issues.
- Maintain a clean and presentable appearance.
- Strong verbal and written communication skills to interact with guests and colleagues.
- Ability to work effectively with others to achieve common goals.
Mid Year Work Immersion
Sol Y Mar Family Beach Resort
07.2022 - 08.2022
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
Education
Bachelor of Science - Hospitality Management
Iloilo Science And Technology University
Igtuba,Miagao, Iloilo City06-2024
Skills
- Adaptable and flexible
- Problem-solving
- Teamwork and collaboration
- Cash Handling
- Reliability and punctuality
- Strong communication and interpersonal skills
- Excellent written and verbal communication
- Trustworthy
Timeline
Retail Sales Associate
JH Health & Beauty Product Shop
07.2024 - Current
On the Job Training
Diversion 21 Hotel
02.2024 - 04.2024
Mid Year Work Immersion
Sol Y Mar Family Beach Resort
07.2022 - 08.2022
Bachelor of Science - Hospitality Management
Iloilo Science And Technology University
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