Erica Cariaga
Communication Major
Rodriguez Rizal
Summary
An independent and self motivated communication student with proved creative and leadership skills, currently searching for new experience.
Overview
5
5
years of professional experience
3
3
years of post-secondary education
2
2
Languages
Work History
Manager
Happy Haus Donut
Rodriguez Rizal
11.2021 - Current
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Maintained professional, organized, and safe environment for employees.
- Accomplished multiple tasks within established timeframes.
- Developed and maintained relationships with customers and suppliers through account development.
- Maximized performance by monitoring daily activities and mentoring team members.
- Onboarded new employees with training and new hire documentation.
- Planned and budgeted accurately to provide business with resources needed to operate smoothly.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Improved marketing to attract new customers and promote business.
- Managed and motivated employees to be productive and engaged in work.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Event Planning Assistant
DL3 Party Needs
Pasig City
04.2018 - 10.2020
- Coordinated schedules and timelines for events.
- Brainstormed and implemented creative event concepts and themes.
- Worked closely with clients to maintain deadlines, their design themes in mind and resolve complaints or service issues.
- Inspected event facilities to confirm conformance to customer requirements.
- Hired, trained and supervised volunteers and support staff required for events.
Education
Bachelor of Arts - Communication
STI College
Regalado Avenue, Corner Bronx, Quezon City 09.2020 - Current
Skills
Strategic Planning
Verbal and Written Communication
Operations Management
Staff Management
Proficient in Microsoft Office
Strategic Planning
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Manager
Happy Haus Donut
11.2021 - Current
Bachelor of Arts - Communication
STI College
09.2020 - Current
Event Planning Assistant
DL3 Party Needs
04.2018 - 10.2020