Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
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Niña Angela C. Gregorio

Niña Angela C. Gregorio

Summary

Excelling in data integrity and client engagement. Leveraged analytical skills to optimize workflows and resolve complex issues, enhancing customer satisfaction. Recognized for meticulous attention to detail and effective task prioritization, contributing to successful audits and seamless transaction processing.

Overview

11
11
years of professional experience

Work History

HR Transaction Analyst

Accenture
03.2022 - Current
  • Analyzed transaction data to identify trends and discrepancies, ensuring data accuracy and integrity.
  • Optimized workflow efficiency, adapting quickly to changes in policies or procedures related to transaction processing.
  • Demonstrated strong attention to detail while validating critical information contained within each transaction.
  • Collaborated with team members to resolve complex transaction issues promptly and accurately.
  • Performed as Internal Quality Auditor for Transactions Team. Contributed to successful audits by maintaining complete and accurate documentation of all transactions processed.
  • Maintained client satisfaction by providing exceptional service during transaction inquiries and disputes.
  • Managed high-volume workloads, ensuring timely completion of all assigned tasks and projects.

Transaction Processing Associate

Accenture
12.2014 - 02.2022
  • Processed transactions efficiently using established protocols and procedures.
  • Assisted in maintaining accuracy of transaction records and data entries.
  • Collaborated with team members to resolve discrepancies in transaction processing.
  • Learned and utilized internal systems for tracking and managing transactions.
  • Conducted thorough investigations into any discrepancies or anomalies within processed transactions, taking corrective action as needed to maintain data integrity and prevent future issues.
  • Enhanced customer satisfaction with timely and accurate transaction processing, ensuring seamless service delivery.
  • Demonstrated adaptability by quickly learning new systems and processes as needed to ensure smooth transitions during system upgrades.
  • Investigated and resolved inquiries with billing and invoicing.

Education

Bachelor in Office Administration - Major in Legal Transcription

Polytechnic University of The Philippines
Sta. Mesa, Manila
05-2012

Pateros National High School
P. Herrera St. Poblacion, Pateros
03-2008

Capt. H. Francisco Elementary School
P. Rosales St. Sta. Ana, Pateros
03-2004

Skills

  • Client engagement
  • Analytical and critical thinking
  • Attention to detail
  • Time management
  • Complex Problem-solving
  • SAP
  • Oracle

Accomplishments

    FY25 A-list Awardee

References

Mary Joy S. Budy

Senior Software Engineer

Cognizant

09684165261


Abegail Lauta

Admin Staff

Asti-Business Services Inc.

09774365734

Timeline

HR Transaction Analyst

Accenture
03.2022 - Current

Transaction Processing Associate

Accenture
12.2014 - 02.2022

Bachelor in Office Administration - Major in Legal Transcription

Polytechnic University of The Philippines

Pateros National High School

Capt. H. Francisco Elementary School
Niña Angela C. Gregorio