Nestor Jr Capilos

• Streamlined the interview process for increased efficiency, resulting in faster hiring decisions.
• Conducted interviews with participants to assess eligibility.
• Reviewed resumes and application materials to understand background and experience of each candidate.
• Assisted in coordination of on-site interviews, managing schedule to stay organized.

• Collaborated with company owner to ensure accurate employee records, benefit deductions, and leave balances.
• Managed payroll data entry and processing for employees to comply with predetermined company guidelines.
• Managed end-to-end processing of bi-weekly and monthly payrolls for a diverse workforce within strict deadlines.
• Provided exceptional customer service by responding to employee inquiries regarding payslips, deductions, taxes, and benefits in a timely manner.
• Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
• Improved payroll accuracy by thoroughly reviewing timesheets and addressing discrepancies.

• Handled transactions at cash register, maintaining accuracy and attention to detail.
• Processed returns and exchanges, following company policies to ensure smooth transactions.
• Engaged with customers in a friendly manner, fostering a positive company image.
• Documented customer interactions, ensuring all records were accurate and up-to-date.
• Educated customers on product features, helping them make informed choices.
• Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
• Assisted call-in customers with questions and orders.

● maintained, updated and developed online website via Shopify to create impulse buying and to generate more sales across Canada via online.

● managed orders from Shopify admin, fulfilling all orders on a daily basis (curbside and shipping), assisted customers for order modification, and creates invoice for customers.

● uploaded products on Shopify which includes images, title, product description, price, inventory, product type and collection.

● handled customers emails: worked on follow up email for identification verification of customers' orders and answered customers' queries and various concerns.

• Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
• Performed data entry and completed proper paperwork.
• Completed physical inventory counts each month.

• Transported inventory items to appropriate locations.
• Packed items into appropriate boxes for shipment.
• Kept storage areas organized, clean, and secure to fully protect company assets.
• Collaborated with team members to ensure timely completion of tasks and high-quality work standards.