Nerissa Quilla
Civil Engineer
Quezon
Summary
I am a career oriented civil engineer who aims to acquire more knowledge in this industry. Who can cope up to trends and strategies as to what’s best for a project and can provide insights and ideas and learn from failures. Once given a task, doing the best is a must. And I am seeking for a role and workplace where I can fully grow as a professional and as a person and apply my knowledge and experiences.
Overview
3
3
years of professional experience
1
1
Certification
2
2
Languages
Work History
Office Engineer
Bright Homes & Realty Corporation
09.2022 - Current
- Reviewed construction project design submittals for accuracy.
- Performed inspections and prepared documents for contract work.
- Developed cost estimates and project specifications for proposals.
- Read and interpreted blueprints, technical drawings, schematics, and computer-generated reports.
- Provided input to team lead regarding areas for process and procedural improvement.
- Thoroughly inspected work sites and monitored project budgets.
Quality Assurance Engineer
Minocci Industries
06.2022 - 09.2022
- Perform tests related to Fire Protection Trade (e.g. Hydrotest )
- Conducts daily punch listing to correct flaws in accordance to submitted plans
- Fixed identified issues to increase productivity and boost workflows.
- Worked closely with different departments to develop innovative solutions to functionality issues.
Customer Service Representative
Concentrix
08.2021 - 01.2022
- Updated account information to maintain customer records.
- Answered constant flow of customer calls with minimal wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Responded to customer requests for products, services, and company information.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Utilized customer service software to manage interactions and track customer satisfaction.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Handled customer inquiries and suggestions courteously and professionally.
Education
Bachelor of Science - Civil Engineering
Saint Joseph College
Maasin City, Southern Leyte 04.2001 -
Skills
Knowledge in AutoCAD
Knowledge in Staad Pro Connect and RCDC
Certification
STAAD.PRO CONNECT EDITION FUNDAMENTALS WITH INTRODUCTION TO RCDC
Timeline
STAAD.PRO CONNECT EDITION FUNDAMENTALS WITH INTRODUCTION TO RCDC
02-2024
Office Engineer
Bright Homes & Realty Corporation
09.2022 - Current
Quality Assurance Engineer
Minocci Industries
06.2022 - 09.2022
Customer Service Representative
Concentrix
08.2021 - 01.2022
Bachelor of Science - Civil Engineering
Saint Joseph College
04.2001 -