NERISSA BAQUILAR

• Increased sales by building strong customer relationships and providing excellent service.
• Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
• Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
• Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
• Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
• Processed transactions accurately while maintaining a high level of customer service.
• Fielded customer questions to share information about products, availability, and pricing.
• Met and exceeded sales targets consistently, contributing to overall team success.
• Collaborated with team members to achieve a cohesive and efficient store environment.
• Boosted store revenue through upselling and cross-selling techniques.
• Organized in-store promotions to increase awareness of new product lines.
• Stocked merchandise, clearly labeling items, and arranging according to its brands.

• Maintaining hotel standards, policies and procedures, prioritizing and
arranging work assignments.
• Ensure security of the guest rooms & privacy of guest.
• Responsible to call front office department & housekeeping coordinators for
clearing check-out rooms.
• Reporting any damages, disputed and any charges of the guest upon co.
• Responsible to make daily updated room status reports after the shift.
• Maintaining high-quality standard rooms.