Nerfebeth Gumanit
Teller
Summary
Experienced customer service professional who has worked in many facets of the service industry. Expertise in delivering exceptional customer service and accurate money-handling. Proficient in accurately counting and processing cash, checks, and other financial transactions.
Overview
4
4
years of professional experience
Work History
Cash Teller
Bills Payment Bayad Center
12.2019 - 03.2021
- Successfully handled cash transactions with accuracy and speed while providing excellent customer service
- Recording all customers transactions
- Maintain financial accounts and records
- Managing account balance
- Cash Audit and Reports
- Respond customer problem and concern.
Cashier
The Metro , Market Market
05.2019 - 10.2019
- Collecting payment (cash, cheque and credit/debit card)
- Scanning products
- Suggestive selling (promotions.) Assist customers with self-checkout
- Assist customers with product and purchase questions, suggestions and advice.
Telephone Operator
The Landmark Makati
06.2018 - 11.2018
- Providing customer service and deal with inquiries and complaints over the telephone
- Transferring call to designated section
- Paging.
On-the-Job Training
Alorica BPO company
06.2017 - 01.2018
- Technical Support
- Troubleshoot Problem
- Installing and configuring hardware and software
- Replaced hardware parts as required
- Providing account support.
Education
Bachelor of Science in Information Technology -
Skills
Computer Literateundefined
Timeline
Cash Teller - Bills Payment Bayad Center
12.2019 - 03.2021
Cashier - The Metro , Market Market
05.2019 - 10.2019
Telephone Operator - The Landmark Makati
06.2018 - 11.2018
On-the-Job Training - Alorica BPO company
06.2017 - 01.2018
Southern Leyte State University - Bachelor of Science in Information Technology,
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