NEONELL C. MANLULU
Guagua
Summary
Efficient Casino Dealer with strong focus on productivity and task completion. Possess specialized skills in game management, customer interaction, and conflict resolution. Excel using communication, problem-solving, and adaptability to ensure seamless operation of casino games and enhance patron satisfaction.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Pit Supervisor
Hann Casino Resort
Clark Freeport, Mabalacat City
06.2025 - Current
- Managed dealer performance and addressed customer service issues effectively.
- Supervised all gaming operations and ensured compliance with gaming regulations.
- Oversee table game operations, engaging with patrons, and monitoring both customers and casino staff to prevent dishonest activity.
Table Games Dealer
Hann Casino Resort
Clark Freeport Zone, Mabalacat City
12.2021 - 05.2025
- Dealt cards for various table games, ensuring smooth gameplay for all participants.
- Collected losing bets and paid out winnings promptly and accurately.
- Communicated with supervisors and managers about suspicious or unruly behavior from patrons.
Crew Trainer
McDonald's UAE
Airport Road, Abu Dhabi
07.2018 - 03.2021
- Trained new crew members on operational procedures and customer service standards.
- Supported daily operations by maintaining cleanliness in the dining area and kitchen.
Education
Bachelor of Science - Hotel & Restaurant Management
Don Honorio Ventura State University
Bacolor, Pampanga, Philippines01.2017
High School Diploma -
Guagua National Colleges
Guagua, Pampanga, Philippines01.2012
Skills
- Table management
- Adaptability to changes
- Time management proficiency
- Cash-handling procedures
- Security awareness
- Continuous improvement
- Reliability
- Professionalism
Personal Information
- Nationality: Filipino
- Height: 5'6"
- Date of Birth: May 27, 1996
- Place of Birth: Bulacan, Philippines
- Marital Status: Married
- Religion: Roman Catholic
Table Games
- Roulette - Texas Holdem Poker
- Blackjack - Lunar Poker
- Premium Black Jack - Three Card Poker
- Double Up Blackjack - Money Wheel
- Baccarat/Super6 - Sicbo
Languages
• English • Filipino
References
• Adrian Wayne M. Ysip
Casino Shift Manager
adrianwayneysip@yahoo.com.ph
+639207770776
• Joana Marie Casimiro
Pit Manager
jancasimiro104@yahoo.com
+639608916190
Certification
I hereby certify that all the above information is true and correct to the best of my knowledge and belief.
Timeline
Pit Supervisor
Hann Casino Resort
06.2025 - Current
Table Games Dealer
Hann Casino Resort
12.2021 - 05.2025
Crew Trainer
McDonald's UAE
07.2018 - 03.2021
Bachelor of Science - Hotel & Restaurant Management
Don Honorio Ventura State University
High School Diploma -
Guagua National Colleges
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