Nelmar Rellama
Caloocan City
Summary
A highly committed professional eager to leverage my knowledge, skills, and continuous learning for personal and organizational growth. I aspire to make a meaningful impact on your organization with my dedication and expertise.
Overview
7
7
years of professional experience
Work History
F&B Server and Bartender
Seda Vertis North
10.2023 - 04.2025
- Building rapport with guests, providing drink recommendations, and ensuring a welcoming bar atmosphere.
- Creating and presenting a variety of classic and innovative cocktails with consistent quality.
- Proficient in taking orders, serving food and beverages, and ensuring guests have a satisfactory dining experience.
Café team Member / Barista / Kitchen
La Casa De Café
05.2021 - 07.2023
- Provided friendly and efficient service, taking orders, and creating a welcoming atmosphere for customers.
- Skilled in brewing a variety of coffee and espresso drinks, mastering different brewing methods to ensure the best flavor.
- Monitored and replenished coffee supplies, ensuring availability of ingredients and products.
On-the-Job Training
Hidden Sanctuary Hotel and Resorts
04.2023 - 05.2023
- Adept at maintaining high cleanliness standards, ensuring guest rooms and public areas are pristine and welcoming.
- Providing exceptional service, greeting guests warmly, and addressing their inquiries and concerns.
- Proficient in handling reservations, check-ins, check-outs, and billing processes accurately.
On-the-Job Training
Hideout by Fusion
10.2022 - 12.2022
- Gained practical experience in taking orders, serving food and beverages, and ensuring a pleasant dining experience for guests.
- Acquired skills in addressing and resolving guest complaints and concerns professionally.
- Maintained cleanliness and organization of dining areas, following hygiene and safety protocols.
Waiter
Estipular – Estrada Catering Services
01.2021 - 06.2022
- Thorough understanding of the menu, including ingredients and preparation methods, to make informed recommendations and answer guest inquiries.
- Capable of addressing and resolving guest complaints promptly and professionally to maintain satisfaction.
- Assigned to collect and pay bills after event.
Promodiser
Toys R U’s Fairview Terraces
10.2018 - 12.2018
- Effectively promoting products to customers, highlighting key features and benefits to drive sales.
- Experienced in engaging with customers, answering inquiries, and providing product information to ensure a positive shopping experience.
- Competent in managing stock levels, restocking shelves, and maintaining product displays to ensure availability and attractiveness.
Room Attendant
Mchotel Novaliches
03.2018 - 07.2018
- Responsible for cleaning and maintaining guest rooms to ensure a clean, comfortable, and welcoming environment.
- Meticulous in making beds, replenishing linens, and restocking amenities according to hotel standards.
- Adhered to strict sanitation protocols to maintain hygiene and safety standards.
On-The-Job Training
Mchotel Novaliches
12.2017 - 02.2018
- Gained hands-on experience in maintaining cleanliness and organization of guest rooms and public areas.
- Developed keen attention to detail by ensuring high standards of cleanliness and hygiene..
- Experienced in responding to guest requests and inquiries, ensuring their comfort and satisfaction.
Education
Bachelor of Science - Hotel and Restaurant Management
St. Clare College of Caloocan
01.2023
K to 12 - Home Economics
St. Clare College of Caloocan
01.2018
Secondary - undefined
Kalayaan National High School
01.2016
Primary - undefined
Bagong Silang Elementary School
01.2012
Skills
- Customer Service
- Interpersonal communication
- Technical Skills
- Time Management
- Multi-tasking
- Sales and Upselling
- Problem Solving
Timeline
F&B Server and Bartender
Seda Vertis North
10.2023 - 04.2025
On-the-Job Training
Hidden Sanctuary Hotel and Resorts
04.2023 - 05.2023
On-the-Job Training
Hideout by Fusion
10.2022 - 12.2022
Café team Member / Barista / Kitchen
La Casa De Café
05.2021 - 07.2023
Waiter
Estipular – Estrada Catering Services
01.2021 - 06.2022
Promodiser
Toys R U’s Fairview Terraces
10.2018 - 12.2018
Room Attendant
Mchotel Novaliches
03.2018 - 07.2018
On-The-Job Training
Mchotel Novaliches
12.2017 - 02.2018
K to 12 - Home Economics
St. Clare College of Caloocan
Secondary - undefined
Kalayaan National High School
Primary - undefined
Bagong Silang Elementary School
Bachelor of Science - Hotel and Restaurant Management
St. Clare College of Caloocan
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