Nelfer Jay Fernandez
Las Pinas, Metro Manila
Summary
Dynamic sales professional with extensive experience in local and international markets, demonstrating a proven ability to drive revenue and foster client relationships. Strong aptitude for adapting to new challenges, coupled with a relentless desire for professional growth and development. Compassionate and driven, committed to leveraging knowledge and skills to achieve exceptional results in every endeavor. Passion for continuous learning fuels the pursuit of innovative strategies that enhance sales performance and client satisfaction.
Overview
12
12
years of professional experience
Work History
Financial Consultant
COCOLIFE
07.2023 - Current
- Built strong relationships with clients through consistent communication and exceptional customer service.
- Facilitated client meetings to discuss financial goals, ensuring alignment with investment plans.
- Developed detailed financial reports to track portfolio performance and inform strategic decisions.
- Expanded client base through targeted marketing efforts and referrals from satisfied customers.
Financial Consultant
AGEAS
09.2022 - 05.2023
- Analyzed financial data to develop personalized investment strategies for clients.
- Conducted comprehensive risk assessments to enhance client portfolios and mitigate potential losses.
- Reviewed existing client portfolios, identifying opportunities for diversification and risk mitigation.
- Educated clients on various investment options, empowering them to make informed decisions about their finances.
Property Investment Consultant
Alveo Land Corporation
03.2021 - 05.2022
- Developed tailored investment strategies based on client profiles and risk tolerance.
- Analyzed market trends to identify lucrative investment opportunities for clients.
- Facilitated property viewings and conducted thorough property assessments for clients.
- Established strong relationships with investors, enhancing client retention and referral rates.
Bank Sales Executive
BPI-AIA Life Assurance Corp.
11.2018 - 03.2021
- Developed and executed strategic sales plans to drive revenue growth.
- Cultivated and maintained strong relationships with clients, enhancing customer satisfaction.
- Analyzed market trends to identify new sales opportunities and competitive strategies.
- Conducted regular presentations to showcase product benefits and drive engagement.
Brand Ambassador
United Nations High Commissioner for Refugees
03.2018 - 10.2018
- Developed and executed brand awareness campaigns to promote UNHCR initiatives.
- Engaged diverse audiences through community outreach programs and events.
- Trained and mentored new ambassadors on brand messaging and advocacy techniques.
- Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
Technical Support Representative
247 Customer Incorporated
09.2015 - 10.2016
- Resolved technical issues for customers, ensuring timely and effective support.
- Collaborated with cross-functional teams to enhance customer service processes.
- Implemented feedback mechanisms to improve service delivery and customer satisfaction.
- Analyzed recurring issues to identify root causes and propose solutions for efficiency improvements.
Reservations Sales Specialist
InterContinental Hotels Group
04.2014 - 06.2015
- Managed inbound calls to facilitate guest reservations and enhance customer satisfaction.
- Utilized property management systems to input and modify reservation details accurately.
- Provided expert guidance on hotel amenities, local attractions, and services to improve guest experience.
- Consistently met sales targets by effectively upselling travel packages and add-on services.
Education
Bachelor of Science - Hotel And Restaurant Management
University of Cebu – Main Campus
Cebu City03.2013
Skills
- Client relationship management
- Strategic client outreach
- Digital marketing strategy
- Strong background in sales techniques
- Relationship management
- Client engagement
- Comprehensive financial planning
- Effective communication
- Consultative selling
- Proficient in Microsoft Office
- Wealth management
- Investment strategies
References
Available upon request
Personal Information
Title: Sales Professional
Languages
English
Bilingual or Proficient (C2)
Timeline
Financial Consultant
COCOLIFE
07.2023 - Current
Financial Consultant
AGEAS
09.2022 - 05.2023
Property Investment Consultant
Alveo Land Corporation
03.2021 - 05.2022
Bank Sales Executive
BPI-AIA Life Assurance Corp.
11.2018 - 03.2021
Brand Ambassador
United Nations High Commissioner for Refugees
03.2018 - 10.2018
Technical Support Representative
247 Customer Incorporated
09.2015 - 10.2016
Reservations Sales Specialist
InterContinental Hotels Group
04.2014 - 06.2015
Bachelor of Science - Hotel And Restaurant Management
University of Cebu – Main Campus