Overview
Work History
Education
Skills
Timeline
Generic
Vincent Padallan

Vincent Padallan

Restaurant Supervisor
Santa Maria Laguna

Overview

7
7
years of professional experience
5
5
years of post-secondary education

Work History

Restaurant Supervisor

S Food MNL
Makati
04.2021 - 01.2023
  • Identified and addressed customer complaints to promote satisfaction and loyalty.
  • Boosted customer satisfaction and service delivery to strengthen customer loyalty.
  • Controlled food costs and managed inventory.
  • Controlled expenses and boosted profitability by managing food and labor costs.
  • Coordinated kitchen activities with front-of-house staff for seamless and service.
  • Monitored food inventory and supplies to prevent waste.
  • Monitored food preparation, production, and plating for quality control.

Waiter

Max’s Restaurant
Taguig City
04.2016 - 02.2017
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Maintained customer satisfaction by clarifying questions about orders and specialty items.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Used cash registers and credit card machines to cash out customers.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Upsold appetizers, drinks and desserts to increase restaurant profits.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Bussed tables during busy periods to assist staff and quickly turn over tables.
  • Processed orders and sent to kitchen employees for preparation.
  • Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
  • Inspected dishes and utensils for cleanliness.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.

Education

Hospitality Management - Food And Beverage

Laguna State Polytechnic University
Siniloan Laguna
06.2015 - 03.2020

Skills

Restaurant policies and procedures

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Timeline

Restaurant Supervisor

S Food MNL
04.2021 - 01.2023

Waiter

Max’s Restaurant
04.2016 - 02.2017

Hospitality Management - Food And Beverage

Laguna State Polytechnic University
06.2015 - 03.2020

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Vincent PadallanRestaurant Supervisor