NEILO JAY G. CRISTOBAL
Makati City
Summary
Seeking a rewarding career leveraging skills and knowledge to drive personal and organizational growth. Committed to excelling in the role and making valuable contributions towards the company's vision and mission. Eager to embrace professional and personal growth opportunities for self-improvement.
Overview
10
10
years of professional experience
Work History
Workplace Enabler Concierge/ Facilities
Jones Lang La Salle Philippines – Project base at JP Morgan Chase
BGC, Taguig City
05.2023 - Current
- Assisted guests with special needs or requests, demonstrating empathy and understanding in every interaction.
- Provided exceptional customer service to diverse clientele, fostering an atmosphere of inclusivity and respect.
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
- Maintained front desk's concierge book to provide visitors with access to relevant local information.
- Maintained physical condition of facilities, applying available resources and personnel to achieve safe, clean, and functional environment.
- Communicated with general managers and facility teams regarding upcoming repairs and projects.
Admin Aide VI/ TWG/ Canvassing
City Government of Makati – Engineering Department
Makati City
09.2018 - 05.2023
Property Management Assistant
Capitarise Property Management
09.2017 - 09.2018
Admin Officer
Colliers International – Office leasing department
08.2016 - 08.2017
Concierge
CBRE PHILIPPINES
07.2015 - 07.2016
- Project base at Accenture Delivery Center
Education
Bachelor of Arts - Political Science, Local Government
University of Makati
01.2015
Skills
- Customer service
- Highly adaptable
- Strong work ethic
- Effective problem solving
- Excellent multitasking
- Proactive attitude
- Guest services
- Telephone etiquette
- Team player mentality
- Hospitality
- Training and mentoring
- Maintaining composure
PERSONAL DATA
Languages Spoken: English, Tagalog
References
- Dwayne, Samarista, Former Kagawad of Barangay Poblacion, Makati, 09167852540
- Amorlida B., Cariño, OIC, Central Planning Management Office of Makati, 09976382790
Disclaimer
This is certifying that the above information is true and correct. NEILO JAY G. CRISTOBAL Applicant
Timeline
Workplace Enabler Concierge/ Facilities
Jones Lang La Salle Philippines – Project base at JP Morgan Chase
05.2023 - Current
Admin Aide VI/ TWG/ Canvassing
City Government of Makati – Engineering Department
09.2018 - 05.2023
Property Management Assistant
Capitarise Property Management
09.2017 - 09.2018
Admin Officer
Colliers International – Office leasing department
08.2016 - 08.2017
Concierge
CBRE PHILIPPINES
07.2015 - 07.2016
Bachelor of Arts - Political Science, Local Government
University of Makati