Neil Bryan Cruz
Quezon City
Summary
Results-driven Documentation Specialist with a proven track record at SeidoPro Global, excelling in documentation management and technical support. Adept at collaborating with cross-functional teams specifically to our onshore team in our US client and our local team to enhance clarity and accuracy, while ensuring meticulous document processing and information verification. Strong organizational skills and a commitment to excellence in all documentation processes.
Overview
2026
2026
years of professional experience
3
3
years of post-secondary education
Work History
Documentation Specialist
SeidoPro Global
Taguig
03.2022 - Current
- Created and maintained comprehensive documentation for internal processes and policies including setting up documentation agreements.
- Collaborated with cross-functional teams to gather and organize information.
- Reviewed and edited technical documents for clarity and consistency.
- Provide customer support both via email and chat support.
- Maintained up-to-date records of all changes made to technical documents.
- Conducted research to ensure accuracy of information in technical documents.
Data Encoder
ePDS INC
Makati
- Entered data into company systems accurately and efficiently.
- Verified information for completeness and accuracy before submission.
- Maintained organized electronic files and records for easy access.
Education
College Level - Electrical, Electronics And Communications Engineering
Nueva Ecija University of Science And Technology
Cabanatuan 06.2012 - 10.2015
Skills
- Documentation management
- Technical writing
- Data entry accuracy
- Information verification
- CMS Tools (OPUS and SalesForce)
Timeline
Documentation Specialist
SeidoPro Global
03.2022 - Current
College Level - Electrical, Electronics And Communications Engineering
Nueva Ecija University of Science And Technology
06.2012 - 10.2015
Data Encoder
ePDS INC