Summary
Overview
Work History
Education
Skills
Certification
Training
Disclaimer
Personal Characteristics
Personal Information
Timeline
Generic
Neil Raymond F. Arandez

Neil Raymond F. Arandez

Roxas City

Summary

Hospitality professional with over 7 years of front office and resort experience. Adept at guest services, staff supervision, and coordinating hotel operations. Committed to delivering high-quality service and fostering customer satisfaction through proactive communication and efficient management.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Front Office Supervisor

Maribert Inland Resort
Pontevedra
12.2017 - 01.2022

Front Office Receptionist

Maribert Inland Resort
Pontevedra
05.2014 - 07.2017

Trainee

Boracay Regency Beach Resort
Malay
01.2014 - 02.2014
  • Food & Beverage Department
  • Housekeeping Department
  • Human Resource Department

Trainee

Eurotel Boracay
Malay
11.2013 - 12.2013
  • Food & Beverage Department
  • Housekeeping Department

Trainee

Mooon Cafe
Iloilo City
04.2012 - 05.2012
  • Food & Beverage (Service)

Education

Bachelor of Science - Hotel and Restaurant Management

University of San Agustin
Iloilo City, Philippines
01.2014

Secondary -

Colegio De LA Purisima Conception
Roxas City, Philippines
01.2010

Primary -

Colegio De La Purisima Concepcion
Roxas City, Philippines
01.2006

Skills

  • Time Management
  • Conflict resolution
  • Staff management
  • Front office operations
  • Problem-Solving Skills
  • Organizing and Prioritizing Work
  • Confident and articulate when communicating with customers
  • Staff supervision
  • Team management
  • Office management software
  • Customer service

Certification

SOLAS BASIC TRAINING, Iloilo City, Philippines, 03/13/18, Personal Survival Techniques, Fire Prevention & Fire Fighting, Elementary First Aid, Personal Safety and Social Responsibility

Training

  • Housekeeping and Butler Service, Metro Manila, Philippines, 03/02/11
  • Basic Hotel Operation, Cebu City, Philippines, 10/11/11
  • Character Leadership Seminar, Iloilo City, Philippines, 08/17/13

Disclaimer

I hereby certify that the above information are true and correct to the best of my knowledge.

Personal Characteristics

  • Open-minded
  • Willing/eager to learn
  • Can easily adapt to different types of working environment
  • Can adjust to working with people from other cultures
  • Flexible
  • Team Worker
  • Responsible and Reliable
  • Willing to Work on Extended Hours
  • Proactive self-starter
  • Focused on results

Personal Information

  • Height: 5’7”
  • Weight: 90 Kgs
  • Citizenship: Filipino
  • Date of Birth: 08/28/92
  • Marital Status: Single
  • Religion: Roman Catholic

Timeline

Front Office Supervisor

Maribert Inland Resort
12.2017 - 01.2022

Front Office Receptionist

Maribert Inland Resort
05.2014 - 07.2017

Trainee

Boracay Regency Beach Resort
01.2014 - 02.2014

Trainee

Eurotel Boracay
11.2013 - 12.2013

Trainee

Mooon Cafe
04.2012 - 05.2012

Bachelor of Science - Hotel and Restaurant Management

University of San Agustin

Secondary -

Colegio De LA Purisima Conception

Primary -

Colegio De La Purisima Concepcion
Neil Raymond F. Arandez