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Dedicated professional with a strong foundation in customer service and safety, known for punctuality and reliability. Demonstrates excellent communication and problem-solving skills, with a keen attention to detail and situational awareness. Proficient in crowd management and technological skills, committed to ensuring safety and security while fostering teamwork.

Well- mannered, hardworking and boy with a diverse background. I work effectively both with in a team and individually using own initiative. I believe that I will be in valuable asset to any organizations giving my experience, dedication and the great pride that I take in my work. I am quick learner and also follow standard operating procedures and work in a methodical and tidy manner. Now looking for a suitable position with a company which offers genuine room for progression and where I can make a significant contribution.

Adaptable hospitality professional with proven history of superior guest service. Addresses challenges with resourceful problem-solving and high emotional intelligence. Strong command of industry best practices and de-escalation techniques.

Reliable and proactive individual with strong communication and customer service skills, combined with ability to manage tasks efficiently and work well under pressure. Adept in handling passenger inquiries and maintaining clean and organised environment.

Currently I am working as a flexi-contract steward onboard the busiest ship in the Stena Line fleet on the busiest route. I have enjoyed adapting to working in the fast paced environment and living onboard the ship. I am enthusiastic about furthering my knowledge of seafaring specifically as a trainee Deck Officer.

Neil John Bual

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