Necy C. Soriano
Blk 37 A Lot 28 Ph3 F1 Dagat Dagatan Caloocan City
Summary
Results-driven professional with a commitment to continuous improvement and collaboration. Leverages a diverse skill set to drive organizational goals and foster innovation. Thrives in dynamic environments, embracing challenges while delivering meaningful contributions.
Overview
11
11
years of professional experience
Work History
E-Commerce Assistant
My Little Shop Trading Corp.
07.2023 - 03.2026
- Assisted in product listing and inventory monitoring
- Managed customer inquiries through Shopee, Lazada, and TikTok Shop
- Managed returns, refunds, and dispute resolutions to enhance customer satisfaction
- Printed waybills and coordinated logistics to ensure timely delivery
- Assisted in product listing and monitored inventory to maintain stock accuracy
Encoder / Checker
Ivoryway Company Inc.
07.2022 - 10.2022
- Executed data entry with a focus on record accuracy
- Verified inventory details to maintain accurate records
- Streamlined workflow processes, reducing product discrepancies through effective monitoring techniques.
- Trained new team members on operational procedures and safety protocols to enhance performance.
Cashier
Super Value Inc.
07.2021 - 12.2021
- Processed cash transactions and issued accurate receipts
- Assisted customers and facilitated efficient checkout experience
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted customers with product inquiries, enhancing overall shopping experience.
- Maintained clean and organized checkout area to ensure operational efficiency.
Brand Ambassador
Fineco Management
06.2019 - 07.2020
- Promoted products and engaged customers to enhance brand connection
- Supported brand awareness initiatives and contributed to sales growth
- Developed and executed brand strategies to enhance product visibility and customer engagement.
- Collaborated with marketing teams to create promotional materials aligned with brand identity.
- Trained new team members on brand messaging and effective customer interaction techniques.
Cashier / Sales Associate
Rough Rider Jeans
07.2016 - 08.2017
- Guided customers in product selection to enhance shopping experience
- Ensured store cleanliness and organized displays to promote product visibility
- Executed sales transactions accurately to facilitate customer purchases
Sales Associate
Watsons Pesonal Health Care
09.2015 - 02.2016
- Guided customers in product selection to enhance shopping experience
- Ensured store cleanliness and organized displays to promote product visibility
- Delivered exceptional customer service to enhance shopping experience and foster loyalty.
- Assisted in inventory management by restocking shelves and organizing products efficiently.
- Educated customers on product features and benefits to drive informed purchasing decisions.
On – the -Job trainee
A. Mabini Caloocan City hall
11.2014 - 04.2015
Education
Bachelor of Science - Information technology
Datamex Institute of Computer Technology
Caloocan City, Metro Manila, Philippines 04.2001 -
High School Diploma -
Caloocan High School
Caloocan City, Metro Manila, Philippines 04.2001 -
Kaunlaran Elementary School
Caloocan City, Metro Manila, Philippines03-2009
Skills
Order processing
Data entry
Inventory Management
Microsoft Office
Basic Computer Skills
Product Knowledge
Brand marketing
Time Management
Customer Service
Communication Skills
Timeline
E-Commerce Assistant
My Little Shop Trading Corp.
07.2023 - 03.2026
Encoder / Checker
Ivoryway Company Inc.
07.2022 - 10.2022
Cashier
Super Value Inc.
07.2021 - 12.2021
Brand Ambassador
Fineco Management
06.2019 - 07.2020
Cashier / Sales Associate
Rough Rider Jeans
07.2016 - 08.2017
Sales Associate
Watsons Pesonal Health Care
09.2015 - 02.2016
On – the -Job trainee
A. Mabini Caloocan City hall
11.2014 - 04.2015
Bachelor of Science - Information technology
Datamex Institute of Computer Technology
04.2001 -
High School Diploma -
Caloocan High School
04.2001 -
Kaunlaran Elementary School
Training
- TITLE: “Communication Training Development with personal Development”
- Inclusive Dates: October 14, 2014
- Conducted/Sponsored By: Mr. Patrick D. Lim
- TITLE: “Communication- The Human connection Is key to the personal And Career Success”
- Inclusive Dates: October 15, 2014
- Conducted/Sponsored By: Dr. Eduardo M. Orlinas
Disclaimer
I hereby authorized that the above information is true and correct. NECY C.SORIANO