NAVEED SALAUM
Mabini, Bohol,SUN
Summary
Successful in leading, training and motivating employees to consistently exceed targets. Delivers exceptional service to every guest as head of high-performance team dedicated to top-notch customer relations. Competent in business management, marketing and inventory control.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Cafe Supervisor
Sebu Cha Cafe Loon
10.2023 - Current
- Enhanced customer satisfaction by efficiently managing cafe operations and addressing guest concerns promptly.
- Increased employee productivity through effective scheduling, task delegation, and performance monitoring.
- Developed strong relationships with suppliers, ensuring timely deliveries and cost-effective purchasing of cafe essentials.
- Streamlined inventory management processes for improved accuracy and reduced waste.
- Led a team of baristas to deliver consistent high-quality beverages and food items to customers.
- Implemented staff training initiatives that improved service quality and increased team morale.
- Collaborated with the marketing department on promotional campaigns, resulting in increased foot traffic and sales revenue.
- Managed financial transactions accurately, maintaining detailed records for accounting purposes.
Sprinter/Team Leader
PH Global Jet Express Incorporation
12.2021 - 09.2023
Banquet Waiter
Bohol Henann Resort Incorporation
04.2017 - 11.2021
Pool Attendant
Astoria Resort Bohol
08.2016 - 02.2017
Brand Ambassador
Nestle
03.2016 - 07.2016
Oncall Waiter
Liling's Catering And Food Services
05.2013 - 05.2016
Education
Undergraduate - Bachelor of Science in Mechanical Engineering
Bohol Island State University
Tagbilaran, Bohol, PhilippinesSecondary Education -
San Roque National High School
San Roque Mabini Bohol Philippines03.2012
Primary Education -
Mabini Central Elementary School
Poblacion II, Mabini, Bohol, Philippines03.2008
Skills
- Health and Safety Regulations
- Adaptability and Flexibility
- Coffee Shop Operations
- Operational Efficiency
- Food and Beverage Service
- Staff Management
- Customer Service
- Multitasking Abilities
Timeline
Cafe Supervisor
Sebu Cha Cafe Loon
10.2023 - Current
Sprinter/Team Leader
PH Global Jet Express Incorporation
12.2021 - 09.2023
Banquet Waiter
Bohol Henann Resort Incorporation
04.2017 - 11.2021
Pool Attendant
Astoria Resort Bohol
08.2016 - 02.2017
Brand Ambassador
Nestle
03.2016 - 07.2016
Oncall Waiter
Liling's Catering And Food Services
05.2013 - 05.2016
Undergraduate - Bachelor of Science in Mechanical Engineering
Bohol Island State University
Secondary Education -
San Roque National High School
Primary Education -
Mabini Central Elementary School
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