Nathaniel Tero
Davao City
Summary
Dynamic Tourism Management student with a year of international experience, adept at enhancing guest experiences and improving service quality in diverse environments. Recognized for exceptional customer service, strong communication, and effective time management skills. Proven ability to manage crowd dynamics and ensure safety while fostering a welcoming atmosphere. Committed to excellence in hospitality operations and eager to contribute to the growth of the tourism industry.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Ride Operator
Palace Playland
06.2025 - 09.2025
- Followed safety procedures for operating and loading and unloading passengers from amusement park rides.
- Adapted quickly to new ride assignments, learning proper operation techniques efficiently to minimize downtime between shifts.
- Enhanced rider experience by enforcing safety procedures and providing clear instructions.
- Collaborated with team members to maintain a clean, organized, and safe ride area for guests.
Student Usher
Phil Construct Mindanao
09.2024 - 09.2024
- Provided exceptional guest service, answering questions about the venue and directing patrons to their seats.
- Greeted customers with smile and provided friendly, knowledgeable service.
- Worked with other staff members to facilitate smooth flow of operations.
- Provided friendly and courteous customer service to all guests at events to enhance satisfaction.
Education
Bachelor of Science - International Tourism Management
Joji Ilagan International Schools
Davao City11-2025
Skills
- Customer service
- Equipment operation
- Safety monitoring
- Emergency evacuation procedures
- Time management
- Strong work ethic
- Decision-making
- Problem-solving
- Microsoft Excel
- Teamwork
- Multitasking
- Flexibility
- Active listening
- Physical strength
- Computer literacy
Certification
Certificate of Accomplishment Experiential Learning at Sea Cruise
July 2-5 2024 Resorts World Cruises
Professional Development Certificate American Hospitality Academy
July 11 2024
Certificate of Academic Honor - Second Honors Recognition Program
Sept. 2023 IMS Sky Atrium, Davao City
Certificate of Academic Honor - Second Honors Recognition Program, 2nd
May. 2023 IMS Sky Atrium, Davao City
Certificate of Academic Honor - Second Honors Recognition Program, 1st
Jan. 2023 IMS Sky Atrium,
Work skills Australia - Tour Guiding Assessment Joji Ilagan International Schools
Sept. 2022
Languages
English
Advanced (C1)
Tagalog
Bilingual or Proficient (C2)
Bisaya
Bilingual or Proficient (C2)
Timeline
Ride Operator
Palace Playland
06.2025 - 09.2025
Student Usher
Phil Construct Mindanao
09.2024 - 09.2024
Bachelor of Science - International Tourism Management
Joji Ilagan International Schools
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