Video Games
Nathaniel Ole Jr.
CIS & Security System Admin | Appscript & PowerShell Practitioner | Web & Wordpress Lead Developer | IT Specialist
Iligan,Lanao Del Norte
Summary
Experienced CIS & Security System Administrator with a strong focus on securing enterprise environments through proactive monitoring, automation, and policy implementation. Proficient in Google Apps Script and PowerShell, enabling process automation, data integration, and systems reporting. Acts as Lead Web and WordPress Developer, delivering custom websites and managing hosting, optimization, and UI/UX design. Adept in multi-platform IT support, with a hands-on background in network management, endpoint security, and cloud services.
Overview
3
3
years of professional experience
9
9
years of post-secondary education
9
9
Certifications
3
3
Languages
Work History
Operations Officer
Public Order And Safety Command Center
10.2022 - 03.2023
- Managed more than 50 personnel in daily operations.
- Analyzed performance metrics, identifying areas for improvement and implementing necessary changes.
- Reviewed budgets regularly to identify potential cost-saving opportunities without compromising service or product quality.
- Developed strong relationships with vendors, negotiating contracts to achieve cost savings for organization.
- Introduced new software tools to streamline workflow processes, increasing departmental efficiency while reducing errors.
- Updated and published standard operating procedures (SOPs) using stakeholder, customer and employee input and feedback resulting in clearer and more useful instruction for users.
- Planned and resourced personnel and logistics for operations component exercises resulting in highly trained personnel ready to act quickly in critical roles.
- Championed change management initiatives aligning staff attitudes and behaviors with organizational goals
Supervisory Administrative Specialist
Public Order And Safety Command Center
10.2022 - 03.2023
- Developed performance metrics, tracking employee progress and providing feedback for continuous improvement.
- Leveraged data analysis skills to identify patterns in workflow operations-subsequently making informed recommendations for process improvements.
- Evaluated software solutions to enhance administrative capabilities, ultimately selecting tools that increased efficiency without sacrificing user-friendliness or functionality.
- Oversaw recruitment process from start to finish, sourcing top talent in alignment with organizational needs.
- Streamlined administrative processes by implementing efficient filing systems and workflow procedures.
- Developed and implemented organizational systems to streamline daily operations.
- Handled team of 5 personnel under Administrative work.
IT Specialist
Public Order And Safety Command Center
08.2022 - 03.2023
- Collaborated closely with other departments to provide tailored technology solutions that addressed their specific needs or challenges.
- Trained employees on new technologies, increasing competency levels across organization.
- Patched software and installed new versions to eliminate security problems and protect data.
- Configured hardware, devices, and software to set up work stations for employees.
- Walked individuals through basic troubleshooting tasks.
- Broke down and evaluated user problems, using test scripts, personal expertise, and probing questions.
- Developed customized software solutions for improved business processes and increased productivity.
- Reduced downtime by identifying potential issues and resolving them proactively.
Security System Administrator
MDI Novare
Iligan City, Lanao del Norte
01.2025 - Current
- Developed custom scripts for automated security tasks, improving efficiency and accuracy.
- Coordinated with IT team members to ensure seamless integration of security measures into existing infrastructure.
- Ensured compliance with industry regulations, keeping detailed records of system configurations and changes.
- Provided end-user support, troubleshooting and resolving security-related issues in a timely manner.
Level 2 IT Support Engineer
MDI Novare
Iligan City, Lanao del Norte
04.2024 - 01.2025
- Provided after-hours support when necessary, demonstrating commitment to excellent customer service and responsiveness in critical situations.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Delivered Tier-3 support and SME input to internal and external customers.
- Maintained servers and systems to keep networks fully operational during peak periods.
- Contributed to the successful completion of major IT projects within stipulated deadlines by efficiently collaborating with team members.
Level 2 IT Support Engineer
Pilmico Foods Corporation
Iligan City, Lanao del Norte
04.2023 - 03.2024
- Contributed to successful completion of major IT projects within stipulated deadlines by efficiently collaborating with team members.
- Leveraged strong communication skills to explain complex technical concepts in layman''s terms to non-technical stakeholders.
- Performed root cause analysis on recurring issues, implementing permanent fixes to prevent future occurrences.
- Improved customer satisfaction by promptly addressing and resolving IT issues.
- Maintained servers and systems to keep networks fully operational during peak periods.
- Broke down and evaluated user problems, using test scripts, personal expertise, and probing questions.
- Managed hardware inventory, ensuring timely replacements and minimizing equipment downtime.
Software Developer Intern
Solutions Resource
02.2022 - 08.2022
- Implemented test-driven development practices to ensure robust and reliable software solutions.
- Collaborated with team members to design, develop, and launch user-friendly software product.
- Tuned systems to boost performance.
- Participated actively in peer-to-peer learning opportunities which helped expand personal skillset as well as foster collaborative work environment.
- Gained valuable experience working within agile development environment, utilizing Scrum methodologies.
- Demonstrated adaptability by swiftly learning and applying new technologies, tools, and methodologies as needed throughout internship period.
- Supported development, QA and user experience staff to develop new products.
Education
Bachelor of Science - Information Technology
Mindanao State University - IIT
Iligan City 08.2018 - 07.2022
Technical Vocational Livelihood - Mobile Application And Web Development
STI Iligan College
Iligan City 08.2016 - 04.2018
Science Curriculum -
Iligan City National High School
Iligan City 07.2012 - 05.2016
Skills
Incident Management
Critical Thinking
Data Analysis
Attention to Detail
Problem-Solving
Time Management
Database Administration
Decision-Making
Multitasking Abilities
Teamwork and Collaboration
Problem-solving aptitude
Organizational Skills
Multitasking and Organization
Flexible
Self-Motivated
Teambuilding
Dependable and Responsible
Accomplishments
- Used Google Apps Script to develop an automated borrowing system (Project T.R.A.C.E) for tracking and accountabilities of existing laptops with collaboration with team of 2 in the development of Project T.R.A.C.E.
- Automated some of the goggle excel files from other departments as a personal project.
- Silver Awardee for Project T.R.A.C.E. and project was used by all sites including partner foreign countries.
- Departmentalization of Public Order and Safety Command Center under the local government of Iligan City.
- Algolympics 2022 Worlds Unknown - Elimination Round Passer (The Association for Computing Machinery - UP Diliman Chapter, Inc)
- Algolympics 2022 Worlds Unknown - Finals Round (The Association for Computing Machinery - UP Diliman Chapter, Inc)
- Former Champion for Tagisan ng Talino Codefest 2017-2018.
- Participated as a Judge for the STI Iligan Tagisan ng Talino (Codefest) 2019.
Certification
Creating Compelling Reports Issued by Cisco
Interests
Biking
Travelling
Reading
Watching Anime, Movies, Series
Work Preference
Work Type
Part TimeFull TimeGig WorkLocation Preference
RemoteImportant To Me
Work-life balanceCareer advancementFlexible work hoursWork from home optionSoftware
Microsoft Intune
Microsoft Intune Entra/Azure
Jumpcloud
ManageEngine
Google Workspace
Qualys
Timeline
Security System Administrator
MDI Novare
01.2025 - Current
Level 2 IT Support Engineer
MDI Novare
04.2024 - 01.2025
Creating Compelling Reports Issued by Cisco
02-2024
Introduction to Data Science Issued by Cisco
02-2024
Endpoint Security Issued by Cisco
02-2024
Junior Cybersecurity Analyst Career Path Issued by Cisco
02-2024
Operating Systems Basics Issued by Cisco
02-2024
Engaging Stakeholders for Success Issued by Cisco
02-2024
Computer Hardware Basics Issued by Cisco
01-2024
Introduction to Cybersecurity Issued by Cisco
09-2023
Level 2 IT Support Engineer
Pilmico Foods Corporation
04.2023 - 03.2024
Operations Officer
Public Order And Safety Command Center
10.2022 - 03.2023
Supervisory Administrative Specialist
Public Order And Safety Command Center
10.2022 - 03.2023
IT Specialist
Public Order And Safety Command Center
08.2022 - 03.2023
Software Developer Intern
Solutions Resource
02.2022 - 08.2022
Bachelor of Science - Information Technology
Mindanao State University - IIT
08.2018 - 07.2022
National Certificate II - Computer Hardware Servicing
04-2018
Technical Vocational Livelihood - Mobile Application And Web Development
STI Iligan College
08.2016 - 04.2018
Science Curriculum -
Iligan City National High School
07.2012 - 05.2016