Michael John Mayquez
Antipolo City
Summary
With a proven track record at IBM Business Services, Inc, I excelled in managing complex projects and fostering stakeholder relationships, enhancing trust and business growth. My expertise in agile methodologies and innovative thinking drove recruitment process efficiencies, showcasing my ability to blend strategic analysis with creative solutions effectively.
Overview
12
12
years of professional experience
Work History
Associate Client Services Manager
IBM Business Services, Inc
Quezon City, Metro Manila, Philippines
05.2023 - Current
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Coordinated cross-functional teams and resolved conflicts, maintaining a positive work environment throughout the project lifecycle.
- Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
- Fostered a culture of innovation and creativity within the project team, leading to improved problem-solving capabilities and enhanced outcomes.
- Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
- Championed recruitment process improvements that led to increased efficiency and cost savings for the organization.
- Streamlined the hiring process by utilizing advanced applicant tracking systems and automation tools.
Talent Acquisition Delivery Manager
IBM Business Services, Inc
Quezon City, PH
02.2019 - 04.2023
Talent Acquisition Delivery Process Owner
IBM Business Services, Inc
Quezon City, PH
07.2019 - 01.2020
Recruiter II
Concentrix Services Corporation
Quezon City, PH
05.2017 - 05.2019
Recruiter I
Concentrix Services Corporation
Quezon City, PH
08.2015 - 04.2017
Recruitment and Sourcing Associate
Concentrix Services Corporation
Antipolo City, PH
11.2014 - 07.2015
Sourcing Associate
Manpower Outsourcing Services, Inc. (Deployed to IBM Daksh)
Quezon City, PH
05.2013 - 10.2014
Education
Bachelor of Science - Psychology
Our Lady of Fatima University - Antipolo Campus
Antipolo City04.2013
Skills
- Agile methodologies understanding
- Project scope analysis
- Processes and procedures
- Work flow planning
- Client management
- Recruitment process management
- Service initiatives support
- Cross-functional coordination
- Innovative thinking
- Creative solutions
- Strong storytelling skills
- Data-driven Storytelling
Accomplishments
- Received award as "IBM Talent and Transformation People Manager of the Year" in December 2020
- Received IBM Special Equity Award in May 2020
- Received IBM "The Innovation Award" in Q2 2021
- Received IBM "The Innovation Award" in Q2 2023
- Received IBM Emerging Leader Eminence Award in Q2 2024
Timeline
Associate Client Services Manager
IBM Business Services, Inc
05.2023 - Current
Talent Acquisition Delivery Process Owner
IBM Business Services, Inc
07.2019 - 01.2020
Talent Acquisition Delivery Manager
IBM Business Services, Inc
02.2019 - 04.2023
Recruiter II
Concentrix Services Corporation
05.2017 - 05.2019
Recruiter I
Concentrix Services Corporation
08.2015 - 04.2017
Recruitment and Sourcing Associate
Concentrix Services Corporation
11.2014 - 07.2015
Sourcing Associate
Manpower Outsourcing Services, Inc. (Deployed to IBM Daksh)
05.2013 - 10.2014
Bachelor of Science - Psychology
Our Lady of Fatima University - Antipolo Campus