Summary
Overview
Work History
Education
Skills
Timeline
Generic
Nathaniel Almonidovar

Nathaniel Almonidovar

V Mapa Sta Mesa

Summary

Accomplished in elevating customer satisfaction and brand loyalty through expert account management and customer service, as demonstrated during my tenure at Wells Fargo LLC. Proficient in data-driven decision-making and performance tracking, I have consistently enhanced service delivery by 30%, leveraging both technical and interpersonal skills to exceed corporate objectives.

Overview

10
10
years of professional experience

Work History

Associate Account Management

Sutherland Global Service
01.2024 - Current

Senior Process Executive

Tata Consultancy Services
06.2023 - 01.2024

Senior Process Executive

Cognizant Technologies Solutions
10.2022 - 05.2023

Customer Advocate

Wells Fargo LLC
11.2019 - 08.2022

Technical Support Representative

Alorica
10.2017 - 09.2019

Customer Service Representative

Convergys
04.2016 - 06.2017

Technical Support Representative

Teleperformance
04.2015 - 01.2016

Customer Service Representative

Techmahindra Vcustomer
10.2014 - 12.2014

Education

Associate of Science - Computer Technology

Philippines Science And Technology Centers
Manila Philippines
04.2002

Skills

  • Brand Awareness
  • Performance Tracking
  • Data-driven decision-making
  • Customer Service
  • Account Management

Timeline

Associate Account Management

Sutherland Global Service
01.2024 - Current

Senior Process Executive

Tata Consultancy Services
06.2023 - 01.2024

Senior Process Executive

Cognizant Technologies Solutions
10.2022 - 05.2023

Customer Advocate

Wells Fargo LLC
11.2019 - 08.2022

Technical Support Representative

Alorica
10.2017 - 09.2019

Customer Service Representative

Convergys
04.2016 - 06.2017

Technical Support Representative

Teleperformance
04.2015 - 01.2016

Customer Service Representative

Techmahindra Vcustomer
10.2014 - 12.2014

Associate of Science - Computer Technology

Philippines Science And Technology Centers
Nathaniel Almonidovar