Natalie!!! Townsend
Dallas
Summary
I am a highly-motivated employee with desire to take on new challenges. Strong work ethic, team player, great customer service and adaptability. Adept at working effectively unsupervised and quickly mastering new skills. Seeking an opportunity where I can demonstrate my acquired skills while I grow and expand my knowledge and expertise.
Overview
11
11
years of professional experience
Work History
Package Handler
Fedex Ground
Dallas
07.2023 - Current
- Loaded and unloaded packages from delivery vehicles with manual and powered equipment.
- Inspected packages for damages or defects and recorded any issues found.
- Organized packages according to type, size, destination, and other specifications.
- Maintained a clean work environment by removing debris from the loading dock area.
- Assisted in training new employees on package handling processes.
- Scanned and sorted packages according to destinations and service type using handheld scanner.
- Assisted in loading delivery trucks with prepared packages.
- Able to stand and bend for multiple hours; lift packages of various weights
Fresh Pasta Manager
Eataly Dallas
Dallas
01.2021 - Current
- Oversee day to day production of the Pasta Department
- Place orders daily for products needed for the next day
- Monitored temperatures of prepared food and cold-storage areas.
- Create and cost out new ideas, menu items, and specials
- Organized and labeled stock of ingredients to maintain needed inventory levels.
- Monitored freshness of food products to help reduce spoilage.
- Helped train and develop new talent.
- Supervised kitchen food preparation in demanding, high-volume environments.
- Excellent customer service, communication, and strong work ethic
Owner
Shefs Spot
Dallas
01.2014 - Current
- Specialize in creating theme cakes, cupcakes and cookies
- Cater for large events, including churches
- Maintain kitchen to meet or exceed Health Department standards for cleanliness, food handling and sanitation
- Provide exceptional customer service
Line Cook/ Garde
Sachet
Dallas
04.2019 - 01.2020
- Cooked multiple orders simultaneously during busy periods.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Restocked food items throughout shift to prepare necessary ingredients for cooking and timely service.
- Operated fryers and grills according to instructions to maintain safety and food quality.
- Set up workstations with needed ingredients, utensils and cooking equipment.
- Kept stations stocked and ready for use to maximize productivity.
- Grilled and deep fried various foods from meats to potatoes.
- Set up and performed initial prep work for soups, sauces and salads.
- Washed and peeled ingredients to prepare for different meals and recipes.
Line Cook
Eggstand Food Truck
Dallas
01.2019 - 07.2022
- Cooked multiple orders simultaneously during busy periods.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Restocked food items throughout shift to prepare necessary ingredients for cooking and timely service.
- Kept stations stocked and ready for use to maximize productivity.
- Set up workstations with needed ingredients, utensils and cooking equipment.
Line Cook
Dell Seton at UT
Austin
10.2018 - 04.2019
- Fix patient plates
- Fill sandwich station before closing
- Make sure station is ready for dinner service
- Clean up station and take care of leftover food
- Make sure food goes out on time
- Cooked multiple orders simultaneously during busy periods.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Restocked food items throughout shift to prepare necessary ingredients for cooking and timely service.
- Operated fryers and grills according to instructions to maintain safety and food quality.
Driver/Order Taker
Pizza Hut
Austin
11.2017 - 05.2018
- Deliver pizzas and other food items
- Provide exceptional customer service
- Take orders over the phone and in person
- Prepare and drop hot wings
- Cash and credit transaction experience
- Maintain kitchen to meet or exceed Health Department standards for cleanliness, food handling and sanitation
Overnight Stocker
Walmart
Little Elm
02.2017 - 11.2017
- Received and stocked merchandise in a timely manner.
- Organized shelves, racks and bins to ensure product availability.
- Operated forklift and pallet jacks to unload trucks and move products throughout the store.
- Maintained cleanliness of work area by sweeping, dusting and disposing of trash.
- Verified accuracy of incoming shipments against purchase orders.
- Assisted customers with locating items, retrieving merchandise from stockroom shelves and providing information on products.
- Restocked shelves according to plan-o-grams set up by management team.
- Checked expiration dates on all food items to ensure quality control standards were met.
- Performed daily inventory checks to maintain accurate records for ordering purposes.
- Provided excellent customer service when assisting customers in finding desired items or answering questions about products or services offered.
- Using equipment to unload products and move throughout the store
Education
Associates of Applied Science - Culinary Arts
Auguste Escoffier School of Culinary Arts
04.2019
High School Diploma -
Newman Smith High School
06.2016
Skills
- Multitasking
- Reliable & trustworthy
- Communication
- Organization
- Team management
- Organizational skills
- Microsoft Office
- Active listening
- Good work ethic
- Problem resolution
Timeline
Package Handler
Fedex Ground
07.2023 - Current
Fresh Pasta Manager
Eataly Dallas
01.2021 - Current
Line Cook/ Garde
Sachet
04.2019 - 01.2020
Line Cook
Eggstand Food Truck
01.2019 - 07.2022
Line Cook
Dell Seton at UT
10.2018 - 04.2019
Driver/Order Taker
Pizza Hut
11.2017 - 05.2018
Overnight Stocker
Walmart
02.2017 - 11.2017
Owner
Shefs Spot
01.2014 - Current
Associates of Applied Science - Culinary Arts
Auguste Escoffier School of Culinary Arts
High School Diploma -
Newman Smith High School
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