Nassiba Macapaser

• Helped students prepare for tests and exams by providing guidance, motivation, and encouragement.
• Developed parent and student relationships by offering interactive assignments for students and parents.

I help clients book local flights in the Philippines as part of my virtual travel business.

• Maintained accurate records of bookings, ensuring timely invoicing and payment tracking for financial accuracy.
• Managed a high volume of inbound inquiries through phone calls and emails, providing prompt responses and accurate information on availability and pricing options.
• Developed strong relationships with clients, leading to repeat business and increased revenue.

• Handled high-volume chat interactions during peak hours while maintaining a professional demeanor at all times.
• Resolved customer complaints effectively, resulting in increased customer loyalty and retention.

• Partnered with principal to administer school program in alignment with vision and goals, providing positive, high-expectation academic environment.
• Supported a positive school culture by addressing student behavior concerns promptly and effectively.
• Enhanced teacher effectiveness through regular classroom observations and feedback sessions.
• Performed classroom evaluations to assess teacher strategies and effectiveness.

• Established a positive classroom environment by setting clear expectations and fostering open communication between students and teachers.
• Participated in ongoing professional development opportunities to stay current on educational trends and enhance teaching abilities further.
• Created engaging lesson plans, fostered culture of discovery and provided well-organized classroom structure to help students succeed in program.
• Planned, developed, and executed lessons reflecting high school curriculum and core educational standards.
• Increased student comprehension by incorporating real-world examples and hands-on activities into lessons.
• Managed classroom resources efficiently, ensuring that all necessary materials were readily available for lessons and activities.