Nasrudin Aliso Omar
Cotabato City
Summary
Experienced hospitality professional prepared to excel in customer-focused environment. Strong track record of ensuring guest satisfaction, maintaining high standards, and adapting to changing needs. Expertise in team collaboration, problem-solving, and delivering exceptional service. Reliable, flexible, and skilled in multitasking and handling diverse requests with positive attitude.
Overview
20
20
years of professional experience
Work History
Lounge Attendant
Asiapro Cooperative
12.2023 - Current
- Provided exceptional customer service to enhance guest experience and satisfaction.
- Maintained cleanliness and organization of lounge area, ensuring compliance with health standards.
- Assisted in inventory management, tracking supplies to support efficient operations.
- Collaborated with team members to streamline processes and improve workflow efficiency.
Cabin Cleaner
Asiapro
08.2022 - 12.2023
- As a cabin cleaner, your responsibilities include wiping down all surfaces, such as seats and tray tables, cleaning the inside of seat pockets, and vacuuming the floors around the seats and aisles. You must also clean the restrooms and crew service areas.
Housekeeping Supervisor
SAWAEED ALHALOOL
JEDDAH
02.2019 - 02.2022
- Train housekeepers on cleaning and maintenance tasks
- Oversee staff on a daily basis
- Check rooms and common areas, including stairways and lounge areas, for cleanliness
- Schedule shifts and arrange for replacements in cases of absence
- Establish and educate staff on cleanliness, tidiness and hygiene standards
- Motivate team members and resolve any issues that occur on the job
- Respond to customer complaints and special requests
- Monitor and replenish cleaning products stock including floor cleaner, bleach and rubber gloves
- Participate in large cleaning projects as required
- Ensure compliance with safety and sanitation policies in all areas
- Hotel / Hospitality
Cashier/Food server
Boga superfoods
Jeddah
02.2018 - 02.2019
- Provides a positive customer experience with fair, friendly, and courteous service.
- Registers sales on a cash register by scanning items, itemizing and totaling customers' purchases.
- Resolves customer issues and answers questions.
- Bags purchases if needed.
- Processes return transactions.
- Food & Beverage / Catering / Restaurant
Salesman
Bindawood group of companies
Makkah K.S.A
12.2013 - 12.2015
- Provide accurate information (e.g. product features, pricing and after-sales services)
- Answer customers' questions about specific products/services.
- Conduct price and feature comparisons to facilitate purchasing.
- Cross-sell products.
- Ensure racks are fully stocked.
- Apparel
waiter
El Manuel Hotel &Restaurant
cotabato city
04.2006 - 04.2008
- Exceptional, personalized customer service.
- Attention to detail.
- Multitasking.
- Dispute resolution.
- Teamwork.
- Interpersonal communication.
- Multilingual (if applicable)
- Food & Beverage / Catering / Restaurant
Education
Vocational Diploma / Short Course Certificate - CAREGIVING
Universal Skills Development Institutes
02-2022
College Level (Undergraduate) - INFORMATION TECHNOLOGY
COTABATO CITY STATE UNIVERSITY
12-2011
Skills
- Flower Arranger
- Cashier
Languages
English
Arabic
Trainings / Seminars
- Mar 03, 2013 - May 11, 2013
- Janitor/Cleaner Hospitals
- Executive Technical Consultant Trade Test And Training Center INC.
- 3190New PanaderosSt,Ext. Sta. Ana Manila
- Oct 04, 2012 - Oct 05, 2012
- Salesman
- King Art human resources spcialist incorporated
- TRP building gonzalo puyat street quiapo metro manila
Government Documents
- Passport
- ID Number: P3933308B
- Place of Issue: PCG JEDDAH
- Date of Expiration: Nov 21, 2029
- NBI Clearance
- ID Number: O560CNGN09-DW930609
- Date of Expiration: May 23, 2023
Timeline
Lounge Attendant
Asiapro Cooperative
12.2023 - Current
Cabin Cleaner
Asiapro
08.2022 - 12.2023
Housekeeping Supervisor
SAWAEED ALHALOOL
02.2019 - 02.2022
Cashier/Food server
Boga superfoods
02.2018 - 02.2019
Salesman
Bindawood group of companies
12.2013 - 12.2015
waiter
El Manuel Hotel &Restaurant
04.2006 - 04.2008
College Level (Undergraduate) - INFORMATION TECHNOLOGY
COTABATO CITY STATE UNIVERSITY
Vocational Diploma / Short Course Certificate - CAREGIVING
Universal Skills Development Institutes