Narvert Del Carmen
Senior IT Consultant
Dasmarinas City
Summary
Strategic IT Consultant & Senior Software Engineer with 17+ years translating complex business challenges into elegant, scalable solutions. Excels at rapid discovery, stakeholder facilitation, and data-driven road-mapping. Adept at guiding cross-functional teams from concept to launch while balancing quick wins with long-term architecture. Thrives in agile environments and has delivered high-impact systems across finance, education, and SaaS sectors.
Savvy expert experienced in troubleshooting computer hardware and software issues in customer-focused environments. Possesses comprehensive knowledge of standard operating systems, networking protocols and technical support procedures. Skilled in identifying and resolving complex technical problems.
Overview
19
19
years of professional experience
2009
2009
years of post-secondary education
3
3
Certifications
Work History
IT Director
St. Dominic Savio College
North Caloocan
05.2025 - Current
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Improved project efficiency with strategic planning, resource allocation, and time management practices.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Implemented innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations.
- Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
- Facilitated cross-functional collaboration for improved decision-making processes within the organization.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Proactively identified potential risks and implemented mitigation strategies to minimize negative impacts on projects or business operations.
- Spearheaded innovative approaches to resource allocation and strategic planning.
- Interacted well with customers to build connections and nurture relationships.
Dean
St. Dominic Savio College
North Caloocan
05.2025 - Current
- Launched new academic programs that addressed emerging trends and market demands, ensuring continued relevance for graduates entering the workforce.
- Enhanced department performance by implementing innovative teaching strategies and curriculum development methods.
- Communicated with university administrators and school officials.
- Coordinated interdisciplinary events such as conferences or guest lectures that showcased the expertise of both internal and external scholars.
- Recruited, hired and trained academic faculty and staff members.
- Supervised admissions programs, student recruitment and retention.
- Streamlined administrative processes for increased efficiency, resulting in reduced workload for faculty members.
Senior IT Specialist
ICAT Center
10.2024 - Current
- I’m an IT professional with experience designing, implementing, and supporting mid- to large-scale systems. I’ve worked alongside cross-functional teams to manage network infrastructures, improve security posture, and troubleshoot critical issues under tight timelines. I take pride in listening closely to business stakeholders—translating their needs into practical technology solutions that deliver real value. I also enjoy mentoring less-experienced colleagues, assisting outgoing senior team members to ensure smooth transitions, and staying curious about emerging trends so our environment stays up to date.
- Key Highlights:
- Network Support & Uptime: Supported network environments serving hundreds of users across multiple sites, maintaining reliable uptime through proactive monitoring and timely patching.
- Project Collaboration: Participated in IT projects from gathering requirements through deployment, balancing scope and resources while adapting plans when priorities shifted—often stepping in to bridge communication between technical teams and end users.
- Security Improvements: Helped implement layered security measures—firewalls, endpoint protection, and backup/disaster recovery procedures—that resulted in fewer incidents and faster recovery times when issues did occur.
- Mentorship & Team Growth: Mentored junior technicians by sharing troubleshooting techniques, pair-programming on scripts, and fostering a collaborative approach to problem-solving; I found it rewarding when new team members gained confidence and independence.
- Cloud Evaluation & Cost Optimization: Worked with stakeholders to evaluate Azure and AWS offerings—comparing features, pricing, and integration requirements—to recommend cloud solutions that fit our workloads and budget constraints.
- Policy & Documentation: Assisted in developing and maintaining IT policies, standard operating procedures, and documentation—a resource I often referred back to when training newcomers or onboarding contractors.
- Handover & Continuity: Partnered with outgoing senior team members to document critical processes, review system configurations, and transfer knowledge—ensuring continuity of operations without disrupting service levels.
- Continuous Learning: Regularly explored new tools and best practices—attending webinars, reading technical blogs, and experimenting with automation frameworks—to propose incremental improvements and keep the team ahead of the curve.
IT Instructor
Our Lady Of Fatima - Valenzuela
02.2024 - Current
Senior Software Engineer
Pharosiq
07.2024 - 11.2024
- Led the design and development of a scalable Campaign Dashboard using MudBlazor, Blazor, and .NET Core 8, optimizing campaign management workflows and user experience.
- Architected and implemented privacy monitoring features to ensure compliance with data protection standards and regulations.
- Enhanced system performance and reliability through efficient integration of APIs and middleware, leveraging the latest advancements in .NET Core 8 technology for secure and seamless data communication.
- Designed and optimized user interface components to ensure high responsiveness and usability across diverse platforms.
- Collaborated with cross-functional teams to align technical solutions with business objectives and ensure timely delivery of project milestones.
Senior Software Developer / IT Consultant
Yeobuild Private LTD
11.2023 - 02.2024
- Discussed issues with team members to provide resolution and apply best practices.
- Updated old code bases to modern development standards, improving functionality.
- Participated in software field testing to verify performance of developed projects.
- Collaborated on stages of systems development lifecycle from requirement gathering to production releases.
- Analyzed work to generate logic for new systems, procedures and tests.
- Revised, modularized and updated old code bases to modern development standards, reducing operating costs, and improving functionality.
Senior Software Engineer
Inventry LTD
09.2022 - 08.2023
- Managed and develop company's product software and provide technical solutions
- Participate on client meeting for product development.
- Worked with project managers, developers, quality assurance and customers to resolve technical issues.
- Worked with development teams to correct problems and run test scenarios.
- Demonstrated experience and good hands-on programming experience C#. NET, Python and Angular.
- Led software development initiative as subject matter expert and primary point-of-contact for project management staff.
- Practiced and encouraged respectful and transparent communication in interactions.
- Collaborated with clients to define solution requirements.
- Analyzed proposed technical solutions based on customer requirements.
- Developed robust, scalable, modular and API-centric infrastructures.
- TECH STACK
- .Net Framework, .Net Core, VB.Net, C#.Net, ReactJS, AngularJS, MS SQL (Stored Procedure, Functions), MongoDB, RabbitMQ, DevExpress, WPF, RestFul API, Azure Cloud, Azure AzureSaaS, PaaS, DevOps, CI/CD
Data Automation Engineer
Incenter Solutions Inc
09.2021 - 07.2022
- Assist the Development Teams in maintaining all data sources, connectors and data storage options; Coordinate and approve work for vendor suppliers; Provide on-demand L2 support; Troubleshoot and enhance SSIS ETL and DB SQL Job processes, as the need arises; Monitor system and integration performance; Tune SQL and Database operations for efficiency; Participate in data warehouse and system deployments; Deploy data and database configuration changes to production systems to support SOX SOD requirements; Review and update architecture and operational documentation; Create and respond to proactive system monitors with appropriate countermeasures; Provide on-call application support; Resolve configuration and process problems; Participate in periodic disaster recovery and compliance exercises; Proactively identify and schedule change events; Assist in designing regression test cases.
- Maintained, debugged and optimized automation programs.
- Discussed requirements and processes with project managers and developers.
- TECH STACK
- .Net Technology, Asp.Net, .Net Core, MS SQL (Stored Procedure,Functions), Control-M, C#.Net, .Net Core, Power Automate, SSRS, Confluence, ServiceNow, Azure Cloud, Azure AzureSaaS, PaaS, DevOps, CI/CD, AWS Lambda, AWS RDS Instance.
Software Engineer
Sykes Asia, Inc
01.2017 - 09.2021
- Managing and develop company's legacy software and provide technical solutions.
- Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability, and performance.
- Updated old code bases to modern development standards, improving functionality.
- Integrated third-party tools and components into applications.
- Analyzed proposed technical solutions based on customer requirements.
- Collaborated with clients to define solution requirements.
- Developed next generation integration platform for internal applications using .NET Technology.
- Coordinated with other engineers to evaluate and improve software and hardware interfaces.
- TECH STACK
- Azure Cloud, Azure AzureSaaS, PaaS, DevOps, CI/CD, Service Bus, MS SQL (Stored Procedure,functions), VB.Net, C#.Net, .Net Core. Python
College Instructor
Cavite State University
12.2015 - 10.2016
- Specializing in IT related courses driven to inspire students to achieve personal and academic success
- Flexible College Instructor well-versed in facilitating remote education
- Relevant work experience in System Development, with a comprehensive understanding of the foundational elements of programming and industry-standard software., Project Overview: administer and develop call center agents payroll and human resources data system.
- Administered exams and assignments to monitor student understanding and progress, implementing systems to fix blocks in comprehension or learning.
- TECH STACK
- .NET Technology, .Net Core, Asp.net, C#.Net, VB.Net, C++, MS SQL(Store Procedure,Functions)
IT Executive / System Analyst / Head
Epic Gas Crewing, Inc
04.2014 - 09.2015
- Direct the development, implementation and administration of all IT in Manila office
- Ensure timely and accurate delivery of technology products and services
- Manage multiple areas of technology and multiple departments
- Oversee new system facilitation, current system enhancements
- Define and improve all system and network operations processes
- Negotiate contracts with manufacturers for all software, hardware and consulting services
- Manage external vendors relationships and services Installation/configuration of IT Infrastructure Systems
- Evaluates, analyses and recommends innovative technologies
- Manages the deployment, monitoring, maintenance, development, upgrade, and support of all IT systems, including servers, PCs, operating systems, hardware, software, and peripherals
- Oversee provision of end-user services, including help desk and technical support services
- Establish and maintain regular written and in-person communications with the organization's executives, department heads, and end users regarding pertinent IT activities
- Develop Software Applications
- TECH
- ASP.NET, MS SQL(Stored Procedure,functions), CRYSTAL REPORT, JQUERY, HTML5, CSS3, SSIS, SSRS - Sql Server Reporting Services. VB.Net, C#.Net, Azure DB, Azure Virtual Machines, Azure Devops
Project Manager / IT Consultant
Norteam Shipping Services
09.2010 - 04.2014
- Manage Project Timelines and Modules
- Disseminate Project task to members
- Attend Client Meeting and Suggest Solutions to the client
- Monitored project performance to identify areas of improvement and make adjustments.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Identified plans and resources required to meet project goals and objectives.
- Negotiated and managed third-party contracts related to project deliverables.
- Analyzed project performance data to identify areas of improvement.
- TECH
- Asp.net, MS SQL (Stored Procedure,functions), SSIS, Crystal Reports, JQuery, Javascript, CSS3, HTML5, Power BI, Sql Server Reporting Services, SSIS, VB.Net, C#.Net, Silverlight, WinForm
Database Administrator / Associate IT Manager
WealthBuilt Solutions LTD
04.2010 - 09.2010
- A.) Manage and develop the company's content management system
- B.) Manage the database of the company., Technology
- Project Overview: administer and develop company's content management system and the scheduler of business meetings.
- Oversaw training and onboarding process for all newly hired employees within the Department.
- Coordinated resources from stakeholders and mapped out project deliverables.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Created and updated database designs and data models.
- Determined database structural requirements, working with business stakeholders to identify optimal database specifications.
- Developed scripts and processes for data integration and maintenance.
- Worked with staff to develop and implement procedures to prevent data loss and maximize system availability.
- TECH STACK
- .NET, MS SQL ( Stored Procedure, functions etc), Asp.Net, Ms Access, VB.NET, Crystal Report, JQuery
Software Analyst & Programmer
NCO Financial Systems
02.2010 - 04.2010
- A.) Manage and develop system for payroll of the agents
- B.) Manage existing company Data Systems.
- Completed software development lifecycle from requirement analysis to test planning, test case development and test execution.
- Applied knowledge of application components in conjunction with query tools to achieve business objectives.
- Developed and implemented workflow templates, prioritizing efficiency and ease-of-use for end-users of Financial Software.
- Collaborated with upper management to drive strategy and implement new processes.
- Developed diagrams to describe and lay out logical operational steps.
- Designed custom dashboards and reporting interfaces.
- Performed code refactoring and optimization to improve performance.
- Self-motivated, with a strong sense of personal responsibility.
- TECH STACK
- C# .NET, MS SQL(Stored Procedure,Functions), DevExpress, Crystal Reports
Software Analyst
Equicom – Medilink - CIBI - Maxicare
11.2006 - 02.2010
- Develop Enrollment System of HealthCare application(in Maxicare), tailored fit for People Support(Aegis)
- Develop Adminlink for Operations Dept. for company
- Converts DB2 to MS SQL 2005 Application.
- Develop Payorlink System for Payors(Bluecross, Holcim and Prudentiallife)
- Designed, developed and integrated software solutions based on business requirements and objectives.
- Worked closely with business users and business analysts to understand functionality and propose creative solutions to meet business needs.
- Analyzed existing systems and databases and recommended enhancements to solve business needs
- TECH STACK
- .NET Technology, MS SQL (Stored Procedure,Functions), Oracle (Stored Procedure,Functions), DB2, HTML, CSS , Javascript Library, VB6, ASP Classic, VB.Net, C#.Net
Education
Master of Science - Computer Science
AMA Computer University
Bachelor of Science - Computer Science
AMA Computer University
Skills
IT Consulting, Software Analysis / Database Analysis - Software Development Requirements and Database Optimization, System Analysis
Programming – ASP Classic, ASPNet, VBNet, C#Net, C, Python, Blazor
RDBMS – MySQL, MSSQL, ORACLE, DB2, Postgres, Redshift
NoSQL - MongoDB
Applications – Microsoft Office 2013, Visual Studio, MS SQL Server 2012, Business Intelligence Studio
Operating System – Windows98-Windows11/Win Server 2008/Win Server 2012,2016
Cloud Computing– Windows Azure Cloud System Migration Active Directory, AWS
Support Software- Service Now, SpiceWorks
Application support
IT documentation
IT infrastructure management
Training and mentoring
Wireless networking
IT procurement
Network troubleshooting
Certification
Microsoft Certified Educator
References
Rey Napay, Senior Consultant, (+639272515251)
Timeline
IT Director
St. Dominic Savio College
05.2025 - Current
Dean
St. Dominic Savio College
05.2025 - Current
Senior IT Specialist
ICAT Center
10.2024 - Current
Senior Software Engineer
Pharosiq
07.2024 - 11.2024
IT Instructor
Our Lady Of Fatima - Valenzuela
02.2024 - Current
Senior Software Developer / IT Consultant
Yeobuild Private LTD
11.2023 - 02.2024
Senior Software Engineer
Inventry LTD
09.2022 - 08.2023
Data Automation Engineer
Incenter Solutions Inc
09.2021 - 07.2022
Software Engineer
Sykes Asia, Inc
01.2017 - 09.2021
College Instructor
Cavite State University
12.2015 - 10.2016
IT Executive / System Analyst / Head
Epic Gas Crewing, Inc
04.2014 - 09.2015
Project Manager / IT Consultant
Norteam Shipping Services
09.2010 - 04.2014
Database Administrator / Associate IT Manager
WealthBuilt Solutions LTD
04.2010 - 09.2010
Software Analyst & Programmer
NCO Financial Systems
02.2010 - 04.2010
Software Analyst
Equicom – Medilink - CIBI - Maxicare
11.2006 - 02.2010
Bachelor of Science - Computer Science
AMA Computer University
Master of Science - Computer Science
AMA Computer University