NARCISO TABILLA, JR. - Account Officer/Debt Collection Specialist

Summary

Detail-oriented Account Officer with proven expertise in client relationship management and problem resolution. Skilled in monitoring accounts and ensuring timely payments, dedicated to maintaining strong client trust.

Results-driven Debt Collection Specialist with over five years of experience in managing accounts and resolving disputes. Strong abilities in client relationship management and attention to detail ensure effective payment collection and client satisfaction.

Overview

11

years of professional experience

Work History

Account Officer/Debt Collection Specialist

Premio Corporation

07.2018 - 11.2025

The primary responsibilities include: Monitoring Account Receivable: Keeping track of client accounts to ensure timely payment for services or goods rendered.
Debt Collection: Engaging with clients or customers to resolve overdue accounts, negotiating payment terms, and setting up payment plans when necessary.
Client Relationship Management: Building and maintaining professional relationships with clients to facilitate smooth communication and prevent disputes related to payments.
Data Entry and Reporting: Maintaining accurate records of transactions and providing detailed reports to management on overdue accounts, payments trends, and cash flow forecasts.
Payment Reconciliation: Ensuring all payments are accurately applied to client accounts and resolving discrepancies in billing or payment histories.
Compliance and Legal Requirements: Ensuring collections are made in accordance with company policies and legal regulations, including dept recovery processes.
Problem Resolution: Addressing any issues or disputes related to accounts receivable, providing timely solutions to maintain client trust and satisfaction.

Catering Service Crew- Part Time Job

La Familia Catering Services

05.2015 - 04.2018

Demonstrated respect, friendliness, and willingness to help wherever needed.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Worked flexible hours across night, weekend, and holiday shifts.

Education

MISAMIS UNIVERSITY

Oroquieta, Province Of Misamis Occidental, Philippines

Skills

Multi - tasking
Basic Computer
Excel

Teamwork
Organized
Public relation

Timeline