Narciso Narbi Cacal
Nampicuan
Summary
I help online businesses run smoothly—whether it’s handling orders, talking to customers, or keeping things organized behind the scenes. Reliable, quick to learn, and always ready to support.
Overview
10
10
years of professional experience
Work History
Executive Assistant
Vevol Media Limited
01.2023 - 01.2025
- Provided administrative and sales support to executives and team members.
- Drafted service agreements, processed client invoices, and managed eCommerce tasks via Shopify.
- Coordinated CEO’s business travel, including flights, hotels, transfers, and event restaurant bookings.
- Arranged shipments of materials for eCommerce events and promotions.
Internet Marketing Supervisor
KDCI.co
01.2016 - 01.2025
- Addressed diverse client needs, including commission updates, logo revisions, and transaction inquiries.
- Facilitated training sessions for onboarding new tasks and audits specified by clients.
- Assured completion of all tasks on a weekly basis.
- Created user-friendly, concise, and clear content.
- Cultivated relationships with websites to secure high-quality backlinks.
Virtual Assistant - Order Fulfillment Specialist
US eBay drop shipper
01.2018 - 01.2023
- Managed order processing for 3 eBay stores.
- Monitored and maintained adequate gift card inventory for order fulfillment.
- Responded promptly to customer inquiries regarding order status, returns, and cancellations.
- Oversaw the return process and facilitated refunds upon item return.
Virtual Assistant
Regent Asset Management
01.2017 - 01.2018
- Conducted product sourcing from Amazon's seller storefront utilizing PriceChecker 2 tool.
- Utilized platforms including LinkedIn and various directory websites to meticulously locate contact details of potential suppliers and manufacturers.
- Crafted and dispatched business proposals to sales management expressing interest in establishing a retail partnership.
Sales Support Officer - TACentre-Singapore (B2B/B2B2C)
Asiatravel.com
01.2015 - 01.2016
- Delivered comprehensive administrative assistance encompassing inquiries, booking management, and agent-initiated modifications.
- Addressed a wide array of inquiries from both prospective and established agents, collaborating with relevant offices and sales representatives for seamless issue resolution.
- Produced weekly, monthly, and quarterly sales reports to facilitate informed decision-making.
- Fostered effective cross-office communication to ensure the seamless execution of agent-initiated bookings.
- Played a pivotal role in supporting diverse sales campaigns, promotions, and events.
- Contributed to the onboarding process by assisting in the registration of new agents.
Education
Bachelor's Degree - Business major in Marketing
Rizal Technological University
01.2020
Skills
- Management Skills
- Creativity
- Social Media Management
- Order Management
- Facebook Ads
- Basic Web creation
- Basic Photo and video editing
Timeline
Executive Assistant
Vevol Media Limited
01.2023 - 01.2025
Virtual Assistant - Order Fulfillment Specialist
US eBay drop shipper
01.2018 - 01.2023
Virtual Assistant
Regent Asset Management
01.2017 - 01.2018
Internet Marketing Supervisor
KDCI.co
01.2016 - 01.2025
Sales Support Officer - TACentre-Singapore (B2B/B2B2C)
Asiatravel.com
01.2015 - 01.2016
Bachelor's Degree - Business major in Marketing
Rizal Technological University
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