NANETTE MONTALAN

• Respond to client inquiries and provide excellent customer service before, during and after travel.
• Managed and Coordinated both international and domestic tour packages from booking to itinerary planning
• Assisting clients in preparing and completing required travel documents, ensuring compliance travel requirements
• Arranged reservations and coordinated passenger itineraries, including flights accommodation and transportation

• Handled daily cash transactions and ensured accurate cash management.
• Monitored and reconciled daily cash accounts to maintain accurate financial records.
• Received and processed payments via cash, checks , and other payment methods.
• Encoded and maintained Accounts Receivables (AR) and Accounts Payable (AP) records
• Collected customer payments and issued official receipts promptly and accurately.
• Prepared and maintained daily, weekly, and monthly financial transactions reports.
• Verified the accuracy of financial records and supporting documents
• Assisted in maintaining organized accounting files and documentation.

• Handled telephone inquiries and addressed passenger concerns
• Coordinated reservations and routed passengers efficiently
• Managed international and domestic tour packages for clients.
• Assisted clients in preparing necessary travel documents
• Monitoring and Handling OEC

• Sold and issued domestic and international airline tickets while ensuring accurate booking details
• Assisted Customers with flights inquiries, fare options schedules and reservation changes
• Prepared invoices and processed customer payments through cash, credit card and accepted payment methods
• Maintained accurate records of ticket sales and transactions
• Delivered professional customer service by addressing passenger concerns and providing travel related information

COLLEGE