NALVEN BACER
Education
Surigao City, Province of Surigao del Norte
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure vacant position. Ready to help team achieve company goals.
Overview
13
13
years of professional experience
Work History
Social Insurance Specialist
Philippine Health Insurance Corporation
04.2023 - Current
- Managed caseloads effectively using time management skills while meeting strict deadlines under pressure.
- Assisted clients with completion of applications and paperwork.
- Mentored junior colleagues, fostering a supportive work environment that encouraged professional growth and development.
- Used computer-aided guidance packages such as skills assessment tools, career planners, psychometric tests, and personal inventories to assist clients in determining strengths and weaknesses.
Business Development Executive
Callbox Inc.
01.2020 - 04.2023
- Negotiated client contracts and agreements to cultivate profitable business transactions.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Utilized market trends, mission priorities and customer goals to envision, shape and close new opportunities.
- Generated advertising brochure for vendor use.
- Implemented innovative business development strategies to increase customer base and expand market share.
- Drove store revenue by offering customers accessories and related purchases to complete selections.
- Developed, maintained and utilized diverse client base.
Accounts Receivable Analyst
NYK Ship Management
06.2018 - 01.2020
- Summarized receivables by maintaining invoice accounts, coordinating monthly transfer to accounts receivable account, verifying totals and preparing reports.
- Managed and responded to correspondence and inquiries from customers and vendors.
- Inspected account books and recorded transactions.
- Tracked financial progress by creating quarterly and yearly balance sheets.
- Reduced financial discrepancies, effectively reconciling bank accounts and organizing information into accounting software.
- Streamlined reporting procedures for more accurate financial statements, providing critical data to management for decision-making.
Management Trainee
Science Centre Singapore
01.2016 - 02.2018
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Analyzed customer feedback to identify areas for improvement.
- Streamlined processes and procedures to boost productivity levels throughout the organization.
Project Development Officer II
Department Of Social Welfare And Development
02.2015 - 12.2015
- Minimized scope creep through vigilant monitoring of project objectives and swift resolution of any deviations from agreed-upon plans.
- Mentored junior team members on effective project management techniques, helping them develop their skills while contributing positively to overall team performance.
- Led diverse teams through all phases of project development, from conceptualization to completion.
- Negotiated contracts with vendors and suppliers to secure favorable terms for project execution.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
Marketing Supervisor
Bank Of Makati
06.2011 - 02.2015
- Led team of marketing professionals, offering mentoring and coaching to build knowledge and skills.
- Trained junior team members in best practices for content creation, SEO optimization, and data analysis techniques.
- Produced new business leads with Personal and Consumer Loans initiatives.
- Managed team marketing professionals developing and implementing campaigns each year.
- Maximized marketing ROI by continuously optimizing strategies based on data-driven insights, ensuring the best use of company resources.
- Increased customer retention through personalized email campaigns that addressed specific pain points or offered tailored solutions based on past purchases.
Education
Master of Management - Financial Management
Philippine Christian University
Manila, Metro Manila, Philippines 04.2001 -
Master of Arts - Educational Management
Surigao Del Norte State University
Surigao City, Province Of Surigao Del Norte, Philippines 04.2001 -
Skills
Attention to Detail
Professional Demeanor
Case management proficiency
Telephone Etiquette
Decision-making capabilities
Policy Interpretation
Appointment Scheduling
Adaptability and Flexibility
Adaptability
Timeline
Social Insurance Specialist
Philippine Health Insurance Corporation
04.2023 - Current
Business Development Executive
Callbox Inc.
01.2020 - 04.2023
Accounts Receivable Analyst
NYK Ship Management
06.2018 - 01.2020
Management Trainee
Science Centre Singapore
01.2016 - 02.2018
Project Development Officer II
Department Of Social Welfare And Development
02.2015 - 12.2015
Marketing Supervisor
Bank Of Makati
06.2011 - 02.2015
Master of Management - Financial Management
Philippine Christian University
04.2001 -
Master of Arts - Educational Management
Surigao Del Norte State University
04.2001 -
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