NAISMITH BELMONTE
Alegria
Summary
Medical billing professional with strong focus on accuracy and efficiency in processing healthcare claims. Demonstrates thorough understanding of insurance guidelines and billing procedures. A reliable team player who adapts to changing needs and is committed to achieving optimal results through collaboration and attention to detail.
Overview
13
13
years of professional experience
Work History
Medical Biller
MD Capital Advisors
11.2024 - 04.2025
- Verified insurance of patients to determine eligibility.
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Managed appeals process for denied claims, resulting in successful reimbursements from insurance companies.
- Filed and updated patient information and medical records.
- Implemented quality control measures to identify potential errors before submitting claims, reducing rejections significantly.
- Accurately entered patient demographic and billing information in billing system to enable tracking history and maintain accurate records.
- Maintained compliance with industry regulations by staying updated on changes to medical billing codes and requirements.
Customer Care Representative
Teleperformance Philippines
08.2024 - 11.2024
- Navigated multiple computer systems and applications to find information.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Built rapport with customers through active listening and empathetic responses, fostering positive relationships.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Contributed to team success, consistently achieving call center performance metrics.
Sample Prep Technician
Strong Group Mining Company
04.2023 - 12.2023
- Enhanced sample preparation efficiency by implementing standardized protocols and procedures.
- Optimized laboratory workflows through regular maintenance and calibration of equipment.
- Delivered reliable results by maintaining consistency across all stages of sample processing and handling.
- Collaborated with team members to ensure timely completion of projects, enhancing overall efficiency.
- Maintained high-quality standards with thorough documentation and attention to detail in every task.
Customer Service Representative
SITEL Worldwide
04.2023 - 07.2023
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Church Councilor
The Church Of Jesus Christ Of Latter-day Saints
05.2017 - 03.2023
- Participated in budget planning sessions, ensuring responsible allocation of funds for key activities and programs.
- Organized meetings to encourage open dialogue between church members and church leaders.
COVID-19 Contact Tracer
LGU Quezon, Palawan
08.2021 - 03.2022
- Reduced COVID-19 transmission by effectively identifying and contacting exposed individuals.
- Provided emotional support for distressed individuals during difficult conversations surrounding their potential exposure to COVID19.
- Enhanced community safety, providing clear guidance on isolation and quarantine procedures to exposed individuals.
- Improved contact tracing efficiency with accurate data entry and case management system utilization.
- Supported public health efforts by conducting thorough interviews with confirmed COVID-19 cases.
- Streamlined workflows by collaborating closely with fellow Contact Tracers, fostering a supportive work environment that prioritized accuracy and efficiency.
Full-time Missionary
The church of Jesus Christ of Latter-day Saints
02.2015 - 02.2017
- Built lasting relationships with community members through genuine empathy, compassion, active listening skills.
- Developed effective communication skills by interacting with diverse populations in various settings.
- Established trust within the community through regular engagement and consistent support.
- Enhanced cultural understanding by learning local customs and incorporating them into daily interactions.
- Collaborated with other missionaries to strategize, plan, and execute successful mission trips throughout various regions worldwide.
Church Clerk
The Church Of Jesus Christ Of Latter-day Saints
07.2012 - 01.2015
- Demonstrated a commitment to professional development by attending conferences and workshops, applying new knowledge to enhance church operations.
- Coordinated church events and activities, resulting in increased participation from members and guests.
- Maintained confidentiality of sensitive information while handling delicate matters such as disciplinary actions or member disputes.
- Spearheaded successful fundraising initiatives that resulted in additional resources for ministry programs.
- Facilitated communication among church staff, leaders, and members by preparing and distributing meeting agendas and minutes.
Education
Bachelor of Science - Rural Development Management
Western Philippines University
Quezon, Province Of Palawan, PhilippinesSkills
- Insurance claims
- Insurance billing
- Medical billing
- Electronic claims
- HIPAA compliance
- CPT knowledge
- Insurance verification
- Customer service
- Accounts receivable
- Data entry
- Claims review
- Multitasking and organization
- Records management
Languages
English
Upper intermediate (B2)
Timeline
Medical Biller
MD Capital Advisors
11.2024 - 04.2025
Customer Care Representative
Teleperformance Philippines
08.2024 - 11.2024
Sample Prep Technician
Strong Group Mining Company
04.2023 - 12.2023
Customer Service Representative
SITEL Worldwide
04.2023 - 07.2023
COVID-19 Contact Tracer
LGU Quezon, Palawan
08.2021 - 03.2022
Church Councilor
The Church Of Jesus Christ Of Latter-day Saints
05.2017 - 03.2023
Full-time Missionary
The church of Jesus Christ of Latter-day Saints
02.2015 - 02.2017
Church Clerk
The Church Of Jesus Christ Of Latter-day Saints
07.2012 - 01.2015
Bachelor of Science - Rural Development Management
Western Philippines University
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