Nadia Tarnate Besande
Manila, Metro Manila
Summary
Dynamic leader with a proven track record at Infocom Technologies Inc., enhancing sales performance through strategic initiatives and process improvements. Expert in team motivation and problem-solving, fostering a culture of continuous improvement. Skilled in coaching and mentoring, driving operational efficiency and reducing turnaround times by 20%.
Overview
17
17
years of professional experience
Work History
Team Leader
Infocom Technologies Inc.
06.2017 - Current
- Led cross-functional teams to enhance Sales Performance and operational efficiency.
- Analyzed performance metrics to identify areas for improvement and drive results.
- Championed a culture of continuous improvement, enhancing team engagement and productivity.
- Developed and implemented strategic initiatives aligning with organizational goals.
- Mentored junior team members, fostering skill development and career growth.
- Streamlined workflows through process improvements, reducing turnaround times.
Operations Supervisor
Oceana Worlwide Customs Brokerage Inc.
06.2008 - 05.2017
- Supervised daily operations, ensuring compliance with customs regulations and company policies.
- Streamlined workflow processes to enhance efficiency and reduce processing time for shipments.
- Trained and mentored new staff on operational procedures and best practices in customs brokerage.
- Coordinated logistics activities between clients, carriers, and government agencies for seamless operations.
- Implemented quality control measures to maintain accuracy in documentation and shipment processing.
- Developed standard operating procedures to improve consistency across operational tasks and functions.
- Analyzed operational data to identify trends and recommend improvements for service delivery.
- Led cross-functional teams to resolve complex issues related to customs clearance and logistics challenges.
Education
Bachelor of Science - in Customs Administration
Mariners Polytechnic Colleges
Panganiban Drive, Camarines Sur04-2006
Skills
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Team motivation
- Team supervision
- Staff training
- People management
- Work Planning and Prioritization
- Coaching and mentoring
Timeline
Team Leader
Infocom Technologies Inc.
06.2017 - Current
Operations Supervisor
Oceana Worlwide Customs Brokerage Inc.
06.2008 - 05.2017
Bachelor of Science - in Customs Administration
Mariners Polytechnic Colleges