Myrthyl Pugot
Iligan, Province Of Lanao Del Norte
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Currency Assistant II position. Ready to help team achieve company goals.
Overview
16
16
years of professional experience
Work History
Branch Head
Palawan Pawnshop Inc.
Palao, Iligan City
01.2019 - Current
- Responsible for conducting cash transactions, preparing pawn tickets and encoding pawn transaction data. Handles redemptions and renewals, assists with appraisals, and maintain related records.
- Responsible for keeping, updating, and preparing all branch records and documents, including daily reports and transaction records.
- Set challenging performance goals for the team, fostering an achievement-oriented culture that drove success across key metrics.
- Responsible in managing the overall operation of the branch. Accomplished the given target daily and annually, Assure customer satisfaction, handle any complaints immediately and maintaining good customer service.
Branch Cashier
Palawan Pawnshop Inc.
Iligan City
09.2015 - 12.2018
- Provided exceptional customer service, resolving issues promptly and professionally.
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
- Increased efficiency by balancing cash drawers quickly and accurately at the end of the day.
- Maintained a high level of accuracy in cash handling, minimizing discrepancies for smooth branch operations.
- Ensured compliance with bank policies, maintaining accurate records and documentation of transactions.
Job Order
Government Service Insurance System (GSIS)
Iligan Branch Office
09.2008 - 05.2012
- Provided exceptional customer service through prompt response to inquiries and addressing any concerns or questions from clients promptly.
- Responsible in performing clerical tasks e.g., answering phone calls, filing, pull-out members record for verification and processing claims, preparing transmittal list in transmitting documents, preparing reports, sorting and filing documents for UMID enrolment, releasing UMID cards and assisted staff officer.
Education
Bachelor of Science - Business Administration Major Financial Management
St. Michael's College
Iligan City03-2015
Skills
- Decision-making
- Team player
- Proficient in MS office
- Cash handling expertise
- Friendly
- Approachable
- Attention to detail
Timeline
Branch Head
Palawan Pawnshop Inc.
01.2019 - Current
Branch Cashier
Palawan Pawnshop Inc.
09.2015 - 12.2018
Job Order
Government Service Insurance System (GSIS)
09.2008 - 05.2012
Bachelor of Science - Business Administration Major Financial Management
St. Michael's College