MYRENE G. BORAL
TABACO CITY
Summary
Compassionate and motivated licensed professional teacher with a strong focus on learners achievement and effective classroom management. Holds a Nursing degree and demonstrates a proactive mindset with unwavering dedication to exceeding objectives and driving success. Exceptional business acumen and customer service expertise foster positive relationships with patients and colleagues. Committed to excellence through hard work, resilience, and passion for delivering high-quality care in educational settings.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Care Officer
Overseas Workers Welfare Administration
07.2024 - 12.2024
- Prepare daily, weekly and monthly accomplishment reports including social media and other similar cases of the operations center and submit them directly to the overall team leader and supervisor.
- Report to the OWWA operations center on time and as scheduled. Take all calls (hotline 1348, Landline, WhatsApp, Facebook and other platforms).
- Assist walk-in clients referred by the presidential complaints center and other welfare cases.
- Perform other duties that maybe assigned from time to time by operations center director.
License Financial Advisor
PRU – Life U.K.
12.2022 - 05.2024
- Guide clients towards achieving their financial goals by providing personalized advice and recommending suitable financial products, primarily insurance and investment solution.
- Stay updated on Pru-Life UK financial products, industry trends, and relevant regulations.
51 Talk - ESL Teacher
ACE Company, China
11.2021 - 11.2022
- To enable to help every student to speak up, stand out, and succeed in life.
- As a 51Talk teacher, the main task is to teach Chinese Learners English in fun online video.
- Assessed student progress regularly, providing constructive feedback to improve language skills.
Carer / Caregiver
Regis Burnside Aged Care Facility
06.2018 - 05.2019
- Help older residents or elderly maintain their freedom, improve their quality of life and provide physical, social and emotional assistance to someone living with dementia or other medical conditions.
- Support and empower elderly people by helping them achieve their daily goals and tasks, as well as enhance their quality of life.
Customer Care Representative
Sitel Philippines Inc.
01.2010 - 06.2010
- Adjusted sales scripts to better target the needs and interests of specific individuals.
- Conducted client or markets surveys and type detailed notes regarding sale or service offered.
Telemarketer
Fitness First Philippines Inc.
11.2008 - 12.2009
- Provide customer service to fitness first clients through verbal communication by getting feedback.
- Addressing the clients concerns or inquiries and explaining the company’s services.
Education
Bachelor of Science in Nursing - Nursing
University of Santo Tomas
Legazpi, Legazpi City08.2007
Certificate in Individual Support (Aged Care) - undefined
Queensford College Adelaide
Adelaide, South Australia03.2018
Licensed Professional Teacher - Biological Science
Daniel B. Pena Memorial College Foundation
Ziga Avenue, Tabaco City, Albay01.2014
Skills
- Innovative problem solver
- Adaptable to changing environments
- Results-driven
- Patient-centered approach
- Proficient in application development
- Strategic analytical thinker
- Effective patient communication
Certification
- Conduct Manual Tasks Safely December 2017
- Cardio-Pulmonary Resuscitation December 2017
- Basic Emergency Life Support December 2017
- First- Aid December 2017
- Hand Hygiene Standard December 2017
- Evidence- Based Teaching and Research Summit February 2020
- The 120 Hour TEFL (TESOL) Course January 2022
- Volunteer Teacher in Brigada Pagbasa Program April 2022
Personal Data
- Height: 5 ft.
- Weight: 60 kg.
- Language: Filipino, English
- Date of Birth: December 21, 1984
- Place of Birth: Matnog, Sorsogon
- Gender: Female
- Nationality: Filipino
- Marital status: Married
Languages
English
Timeline
Care Officer
Overseas Workers Welfare Administration
07.2024 - 12.2024
License Financial Advisor
PRU – Life U.K.
12.2022 - 05.2024
51 Talk - ESL Teacher
ACE Company, China
11.2021 - 11.2022
Carer / Caregiver
Regis Burnside Aged Care Facility
06.2018 - 05.2019
Customer Care Representative
Sitel Philippines Inc.
01.2010 - 06.2010
Telemarketer
Fitness First Philippines Inc.
11.2008 - 12.2009
Certificate in Individual Support (Aged Care) - undefined
Queensford College Adelaide
Bachelor of Science in Nursing - Nursing
University of Santo Tomas
Licensed Professional Teacher - Biological Science
Daniel B. Pena Memorial College Foundation