Myreen Bertuldo

Dynamic Customer Service Escalation Specialist with proven success at Great Deals E-commerce Corp., adept at utilizing escalation management and complaint handling skills to enhance customer satisfaction. Recognized for driving process improvements and fostering collaboration across departments, ensuring effective resolution of complex issues while maintaining customer empathy.

Experienced with handling escalated customer issues efficiently and effectively. Utilizes advanced problem-solving techniques to achieve resolution and satisfaction. Track record of maintaining composure and professionalism in high-stress situations to ensure positive outcomes.

Customer service professional prepared for challenging roles with focus on resolving escalations and enhancing customer satisfaction. Proven ability to handle high-pressure situations and deliver impactful solutions. Excellent teamwork and adaptability, consistently contributing to team goals and adapting to changing environments. Recognized for strong communication and problem-solving skills.