REEAN JYKA CORRAL
Citiphone Officer
TABACO,ALBAY
Summary
Experienced bank officer with over three years of experience in Citibank N.A. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
3
3
years of professional experience
Work History
Citiphone Officer
Citibank N.A
06.2018 - Current
- Provided satisfactory customer service to both credit card and bank account holders.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Sought out training opportunities to enhance customer relationship management abilities and further boost satisfaction scores.
Education
Bachelor of Arts - Major in Sociology, Cum Laude
Bicol University
Daraga AlbaySkills
Creative problem solving
Excellent written and oral communication
Customer Relations
Critical thinking
Computer skills
Flexible & Adaptable
Accomplishments
Awarded as the valedictorian of bank training for Citiphone officers.
References
Marlon Manalang
63-917-7946890
Direct Manager/ Supervisor
Citibank N.A
Timeline
Citiphone Officer
Citibank N.A
06.2018 - Current
Bachelor of Arts - Major in Sociology, Cum Laude
Bicol University