Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Myra Siladan

Quezon City, Metro Manila

Summary

Accomplished KYC Analyst with a robust background in anti-money laundering and sanctions screening, notably at ING BV Philippine Branch.. Skilled in communication, I excel in dynamic, high-stakes environments, ensuring stringent regulatory adherence.

Overview

9
9
years of professional experience
1
1
Certification

Work History

KYC Analyst

ING BV Philippine Branch
08.2022 - Current

Assigned to work on the following KYC stages and process below (Australia - Retail Banking of ING)

Periodic Review (Low, Normal and Increased Risk)

• Event Driven Review •

•AML/Sanctions Screening

•Green ID 4-eye Checking for documentation and IDs submitted by customers.

• Business-use reporting •

Digital Onboarding Review •

Home Loan Periodic Review •

Mailbag Monitoring for Periodic Review Australia Unit.

Senior Bank Officer

Citibank N.A
04.2018 - 07.2022

Universal Banking - handled both credit cards, bank inquiries for regular and Citigold clients within Citi Philippines through 4 channel, social media via Citibank PH, Citibank function system (CBOL), e-chat and Citiphone operations. Handling Basic KYC/ Sanction screening and Customer request.

Market Research Interviewer

Convergys Philippines Inc.
03.2016 - 12.2017

Barista

Rustan Coffee Corp (Starbucks PH)
08.2015 - 01.2016

Education

Bachelor Of Science - Hospitality Management

Polytechnic University of The Philippines
Manila
04.2018

Skills

  • Know Your Customer
  • Anti-Money Laundering
  • Enhanced Due Diligence
  • Sanctions screening

Certification

Universal Banking Certification - 2018

Process Mapping, Lean Awareness & Root Cause Analysis (PLARCA) & KAIZEN training sessions.

Timeline

KYC Analyst

ING BV Philippine Branch
08.2022 - Current

Senior Bank Officer

Citibank N.A
04.2018 - 07.2022

Market Research Interviewer

Convergys Philippines Inc.
03.2016 - 12.2017

Barista

Rustan Coffee Corp (Starbucks PH)
08.2015 - 01.2016

Universal Banking Certification - 2018

Process Mapping, Lean Awareness & Root Cause Analysis (PLARCA) & KAIZEN training sessions.

Bachelor Of Science - Hospitality Management

Polytechnic University of The Philippines
Myra Siladan