Hi, I’m
Mylene Maandig
Area Operations Manager
Malaybalay City
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
8
years of professional experience
Work History
M'Roy IncorporatedValencia City
Area Operations Manager
03.2018 - 09.2019
Job overview
- Traveled to over 3 locations per week to manage each store and perform reviews of individual managers and employees.
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
- Enhanced local branch performance by implementing proven management processes to increase revenue.
- Developed processes to save on costs and prevent losses.
M'Roy IncorporatedValencia City
Commissary Manager
03.2017 - 02.2018
Job overview
- Developed detailed plans based on broad guidance and direction.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
M'Roy IncorporatedValencia City
Restaurant Manager
04.2014 - 03.2016
Job overview
- Reconciled cash and credit card transactions to maintain accurate records.
- Developed, implemented, and managed business plans to promote profitable food and beverage sales.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
M'Roy IncorporatedMalaybalay City
Kitchen Staff
01.2014 - 05.2014
Job overview
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Maintained records of purchases using approved invoice tracking tools and conducted regular inventory counts of food, tools and supplies.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
Republic Biscuit Corporation[REBISCO]Cagayan De Oro
Quality Control Inspector
11.2012 - 04.2013
Job overview
- Communicated with production team members about quality issues.
- Performed visual inspections and non-destructive tests where appropriate.
- Evaluated components and final products against quality standards and manufacturing specifications.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Completed precise measurements using special tools.
G&H Pension HouseValencia City
Front Office Supervisor
09.2011 - 04.2012
Job overview
- Coached employees through day-to-day work and complex problems.
- Standardized office structures and processes to promote collaboration and increased performance.
- Reviewed client and staff feedback and made appropriate business adjustments to meet needs and address concerns.
- Oversaw work processes and performed quality control tasks to increase revenue and reduce production times.
Education
Bukidnon State UniversityMalaybalay City,Philippines
Bachelor of Science from HOTEL AND RESTAURANT MANAGEMENT
03.2012 - 03.2012
Skills
Coaching and mentoring
Timeline
Area Operations Manager
M'Roy Incorporated
03.2018 - 09.2019
Commissary Manager
M'Roy Incorporated
03.2017 - 02.2018
Restaurant Manager
M'Roy Incorporated
04.2014 - 03.2016
Kitchen Staff
M'Roy Incorporated
01.2014 - 05.2014
Quality Control Inspector
Republic Biscuit Corporation[REBISCO]
11.2012 - 04.2013
Bukidnon State University
Bachelor of Science from HOTEL AND RESTAURANT MANAGEMENT
03.2012 - 03.2012
Front Office Supervisor
G&H Pension House
09.2011 - 04.2012
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