MYLENE DRES
12 Gomez St. Zone 2, Rosales, Pangasinan,PAN
Summary
Driven Assistant Restaurant Manager with a proven track record at Jollibee Foods Corporation, excelling in operations management and staff training. Enhanced customer satisfaction and streamlined inventory control, reducing waste significantly. Well-versed in hospitality standards and adept at fostering team development, demonstrating a strong blend of technical and interpersonal abilities.
Overview
5
5
years of professional experience
Work History
Assistant Restaurant Manager
Jollibee Foods Corporation
06.2023 - Current
- Supervised all areas of restaurant to keep it clean and well-maintained.
- Managed staff schedules, ensuring adequate coverage during peak times and reduced labor costs.
- Monitored daily cash transactions, ensuring accuracy in all financial reporting processes.
- Enhanced customer satisfaction by addressing and resolving complaints promptly and professionally.
- Assisted restaurant manager in financial duties such as budgeting, forecasting, expense tracking, and payroll administration.
- Oversaw inventory control practices, reducing waste and maintaining optimal stock levels.
Management Trainee
Frankie's New York Buffalo Wings
03.2019 - 06.2022
- Implemented innovative marketing strategies to increase brand awareness and customer engagement.
- Optimized inventory management systems for better control over stock levels, reducing waste, and minimizing costs.
- Strengthened leadership skills by overseeing projects and guiding team members towards successful outcomes.
- Conceptualized innovative sales solutions to increase company revenue.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Set aggressive targets for employees to drive company success and strengthen motivation.
Education
Bachelor of Science - Tourism Management
International School For Hotel And Restaurant Mgmt
Habay, Bacoor, Cavite03.2017
High School Diploma -
Rosales National High School
Rosales, Province Of Pangasinan, Philippines03.2013
Skills
- Shift Management
- Employee Scheduling
- Food Safety Compliance
- Staff Training and Development
- POS system knowledge
- Budget Administration
- Sales and Marketing
- Operations Management
Timeline
Assistant Restaurant Manager
Jollibee Foods Corporation
06.2023 - Current
Management Trainee
Frankie's New York Buffalo Wings
03.2019 - 06.2022
Bachelor of Science - Tourism Management
International School For Hotel And Restaurant Mgmt
High School Diploma -
Rosales National High School
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