Summary
Overview
Work History
Education
Skills
References
Timeline
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Mylene Copia

Mylene Copia

Quezon City

Summary

Dynamic sales professional with proven expertise at Fumaco Inc., excelling in sales coordination and client communication. Adept at inventory management and relationship building, I consistently drive team success and enhance customer satisfaction. My strong problem-solving skills and commitment to achieving sales goals have led to significant improvements in operational efficiency.

Overview

7
7
years of professional experience

Work History

Sales Associate

Klp Lifestyle Group Inc. Ph
Makati City
03.2024 - 06.2025
  • Assisted customers in selecting products based on preferences and needs.
  • Handled customer inquiries and resolved issues promptly to ensure satisfaction.
  • Participated in training sessions to improve sales techniques and customer service skills.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Greeted customers and provided exceptional customer service.
  • Handled customer complaints in a professional manner.
  • Worked with fellow sales team members to achieve group targets.
  • Provided accurate information about products, prices and services.
  • Built and maintained relationships with peers and upper management to drive team success.

Sales Coordinator

Fumaco Inc.
San Juan City
03.2023 - 03.2024
  • Coordinated sales orders and processed customer requests efficiently.
  • Managed inventory levels to ensure timely product availability.
  • Assisted sales team with client communications and follow-ups.
  • Prepared sales reports and maintained accurate records daily.
  • Collaborated with marketing to support promotional campaigns effectively.
  • Analyzed sales data to identify trends for team discussions.
  • Organized and scheduled meetings between clients and sales representatives.
  • Supported sales team by delivering current territory sales data and costing information.
  • Managed client relationships by responding promptly to inquiries and addressing any issues that arose during the course of a sale.
  • Performed follow-up calls with customers after each sale was completed.
  • Coordinated and finalized sales proposals to complete purchases.

Data Encoder

Astech Pengson Distributors Inc.
Quezon City
09.2018 - 05.2020
  • Entered data into electronic systems accurately and efficiently.
  • Verified information for completeness and consistency before processing.
  • Collaborated with team members to ensure smooth workflow and communication.
  • Maintained organized records of data entries for future reference.
  • Conducted regular audits to identify discrepancies in data input.
  • Responded promptly to queries regarding data accuracy and entry procedures.
  • Organized incoming files according to established procedures prior to entering them into the system.
  • Performed quality control checks on all entered data before submitting it for review or approval.
  • Followed strict security protocols when dealing with confidential customer information.
  • Maintained a database of customer records, ensuring all entries were accurate and up-to-date.
  • Generated reports from databases as requested by management or clients.

Education

BS Applied Physics With Computer Science Emphasis - Physics

EARIST
Manila City
05-2018

Skills

  • Customer service
  • Sales reporting
  • Inventory management
  • Sales coordination
  • Product knowledge
  • Client communication
  • Relationship building
  • Problem solving
  • Team collaboration
  • Data entry
  • Conflict resolution
  • Follow-up procedures
  • Sales strategies
  • Time management
  • Customer needs assessment
  • Flexible schedule
  • Sales expertise
  • Price quote preparation
  • Product sales
  • Sales goals attainment
  • Adapt to diverse groups
  • Excellent communication skills
  • Hospitality and accommodation
  • Problem-solving skills
  • Verbal and written communication

References

References available upon request.

Timeline

Sales Associate

Klp Lifestyle Group Inc. Ph
03.2024 - 06.2025

Sales Coordinator

Fumaco Inc.
03.2023 - 03.2024

Data Encoder

Astech Pengson Distributors Inc.
09.2018 - 05.2020

BS Applied Physics With Computer Science Emphasis - Physics

EARIST

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Mylene Copia