MYLEEN MELAD

Professional in surveillance management prepared for this role. Demonstrates expertise in monitoring, incident response, and team leadership. Strong focus on collaboration, reliability, and adaptability to changing needs. Skilled in risk assessment, conflict resolution, and maintaining high standards of security and compliance.

• Delegate Task, and empower Operators to make the best out of themselves.
• Motivating and Supervising Operators, evaluating their performances and delivering positive/negative feedbacks and addressing any shortcomings.
• Identifies, records and reports incidents that may jeopardize casino assets, employee and customer safety, and the integrity of the casino.
• Relaying information between the team and upper management, guiding the team through daily work activities and monitoring their performances to ensure maximum productivity of the operators.
• Accomplishes department objectives by supervising staff and organizing and monitoring work processes.
• Comprehensive knowledge of rules and regulations of table games, cash handling areas, F&B and all other internal departments
• Assigning and monitoring work, gathering resources, implementing productivity standards, resolving operations problems when my manager is not present, maintaining reference manuals and implementing new procedures.
• Reporting Casino win/lost every 4 hours within the shift to the Managers.
• Provide shift briefing for any updates, changes and events within the department before their shift starts for individual awareness.