Mutya Ola Magdadaro
Sales Supervisor
Tagum City
Summary
Dedicated Department Store Supervisor with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills. Systematic Administrative Assistant with successful experience in fast-paced office settings. Hardworking team-player with expertise completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
20
20
years of professional experience
4
4
years of post-secondary education
Work History
Administrative Assistant
Department of Education
Tagum City
04.2018 - Current
- Executed record filing system to improve document organization and management.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Offered technical support and troubleshot issues to enhance office productivity.
- Updated spreadsheets and databases to track, analyze and report on liquidation of School Maintenance and Other Operating Expenses.
- Recorded meeting minutes to provide historical account of actions, measure progress against strategic plan and drive accountability.
- Generated reports and typed letters in Word.
- Created detailed expense reports to facilitate reimbursement for business expenses incurred.
- Interacted with suppliers to serve request for quotation and purchase order.
- Managed relational database to store information for reference, reporting and analysis.
- Set up conference rooms, technology and materials to facilitate meetings.
- Received and sorted document and packages to record, dispatch or distribute to correct recipient.
Department Store Supervisor
LTS Department Stores, Inc.
Tagum City
01.2003 - 11.2017
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Maintained energy and enthusiasm in fast-paced environment.
- Used coordination and planning skills to achieve results according to schedule.
- Collaborated with team members to achieve target results.
- Prepared variety of different written communications, reports and documents.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Exceeded goals through effective task prioritization and great work ethic.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Monitored company inventory to keep stock levels and databases updated.
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
- Managed team of employees, overseeing hiring, training and professional growth of employees.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Drove operational improvements which resulted in savings and improved profit margins.
- Maintained excellent attendance record, consistently arriving to work on time.
Education
BBA - Business Management
06.1997 - 03.2001
Skills
Meeting minutes
Time management
Office administration
Process optimization
Filing and data archiving
Supervising staff
Documentation and reporting
Administrative support
Bookkeeping
Sorting and labeling
Customer and client relations
Scheduling
Employee timesheet processing
Travel coordination
Mail handling
Information security
Accomplishments
- Training - Responsible for training all new employees to ensure continued quality of customer service.
- Managed inventory and office budgeting for supplies for office and employees.
- Computer Proficiency - Created PowerPoint presentations for monthly sales reporting.
- Managed Department Store Small branch-Kapalong area.
- Awarded "Amazing Leader of the Year" in 2013.
- Data Reporting - Compiled statistical data, such as daily, monthly sales and inventory of each department.
- Event Planning - Successfully planned and executed meetings, gatherings, lunches and special events of groups of 30+ employees.
Dancing
In my spree time, I dance to release stress and to maintain a healthy lifestyle.
Timeline
Administrative Assistant - Department of Education
04.2018 - Current
Department Store Supervisor - LTS Department Stores, Inc.
01.2003 - 11.2017
Silliman University - BBA, Business Management
06.1997 - 03.2001