Moslima Odeh
Virtual Assistant
Davao City
Summary
Astute Business Owner experienced in operations management, competitive analysis and financial management. Demonstrated success in growth and innovation. Capitalized on new trends and technologies to boost business initiatives and reach sales objectives. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
12
12
years of professional experience
5
5
years of post-secondary education
Work History
Business Owner
Alkufiah Tent Arabic Cuisine
Davao City
05.2021 - Current
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Conducted audit inspections and independent checks to verify parts and materials.
- Assessed damaged materials and notified maintenance personnel of needed repairs.
- Prepared bank deposits and handled business sales, returns and transaction reports.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Worked with marketing teams to create print and online advertisements to bring in new customers.
- Adhered to regulatory and policy changes and made necessary adjustments to maintain overall success.
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
- Performed statistical analyses to gather data for operational and forecast team needs.
- Conducted target market research to discover customer needs and analyze competitor trends.
- Prepared annual budgets with controls to prevent overages.
- Trained new employees on proper protocols and customer service standards.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Head Nurse Supervisor
Al Iman General Hospital- Ministry Of Health
Riyadh
02.2019 - 10.2021
- Passionate about learning and committed to continual improvement.
- Developed strong communication and organizational skills through working on group projects.
- Organized and detail-oriented with a strong work ethic.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked well in a team setting, providing support and guidance.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Worked flexible hours across night, weekend and holiday shifts.
- Demonstrated leadership skills in managing projects from concept to completion.
Nurse Specialist
King Faisal Specialist And Research Centre
Riyadh
09.2017 - 01.2019
- Created medical exhibits to correlate with testimony.
- Researched related literature regarding issues at hand.
- Observed and documented patient factors such as diets, physical activity levels and behaviors to understand conditions and effectively modify treatment plans.
- Educated family members and caregivers on patient care instructions.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Implemented care plans for patient treatment after assessing physician medical regimens.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
- Monitored patient reactions after administering medications and IV therapies.
- Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
- Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
- Reported findings to quality departments after conducting routine restraint audits and worked with team to devise corrective actions for deficiencies.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Worked with healthcare team to develop new dialysis treatment flow sheet and other log forms, improving clinical documentation and accountability.
- Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
- Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
- Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
- Evaluated patient histories, complaints, and current symptoms.
Nurse Specialist
Security Forces Hospital - Ministry Of Interior
Makkah
08.2014 - 08.2016
- Observed and documented patient factors such as diets, physical activity levels and behaviors to understand conditions and effectively modify treatment plans.
- Educated family members and caregivers on patient care instructions.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Managed patients recovering from medical or surgical procedures.
- Implemented care plans for patient treatment after assessing physician medical regimens.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Recorded details regarding therapies to keep patient charts updated.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
- Monitored patient reactions after administering medications and IV therapies.
- Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
- Reported findings to quality departments after conducting routine restraint audits and worked with team to devise corrective actions for deficiencies.
- Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
- Performed triage on incoming patients and determined severity of injuries and illnesses.
- Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
Staff Nurse, Operating Room
Amay Pak Pak Medical Center
Marawi
08.2011 - 04.2014
- Precepted student nurses and oriented new hires, providing guidance and mentorship when teaching on hospital policies, emergency procedures, and nursing best practices.
- Performed various nursing interventions such as wound dressing, vital sign monitoring, and specimen collection.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Assessed physical, psychological, physiologic, and cognitive status of patients.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
- Monitored patients' conditions and reported changes in physical presentation, appearance, and behavior to discuss treatment with physicians.
- Performed preoperative assessments on patients and evaluated overall health.
- Communicated with patient and his or her family regarding postoperative and wound care.
- Provided high level of individualized care to adult patients across multiple medical specialties.
Education
Masters - Master of Arts in Nursing
Philippine Women's University
Manila, Philippines 06.2017 - 04.2018
Bachelor Of Science In Nursing -
Central Mindanao University
Maramag Bukidnon, Philippines 07.2007 - 04.2011
Skills
Customer Relations
Operations management
Project Management
Staff Management
Business Development
Financial Management
Budgeting
Business planning
Business administration
Coaching and mentoring
Staff training/development
Recruitment
Effective leader
Delegation
Scheduling
Client account management
ICD-10 (International Classification of Disease Systems)
Medical transcription
Adept multi-tasker
Planning and Coordination
Audio editing and synthesis
Sound Editing
Voice recording
Digital sound editing
Social Media Management
Content scheduling
Social media content campaigns
Social media marketing
Scheduling and calendar management
Payroll and budgeting
Records management
Transcription and dictation
Human resource laws
Spreadsheet management
Document conversion
Report Development
Administrative support
Office management
Bookkeeping
Social media knowledge
Office administration
Database administration
Timeline
Business Owner
Alkufiah Tent Arabic Cuisine
05.2021 - Current
Head Nurse Supervisor
Al Iman General Hospital- Ministry Of Health
02.2019 - 10.2021
Nurse Specialist
King Faisal Specialist And Research Centre
09.2017 - 01.2019
Masters - Master of Arts in Nursing
Philippine Women's University
06.2017 - 04.2018
Nurse Specialist
Security Forces Hospital - Ministry Of Interior
08.2014 - 08.2016
Staff Nurse, Operating Room
Amay Pak Pak Medical Center
08.2011 - 04.2014
Bachelor Of Science In Nursing -
Central Mindanao University
07.2007 - 04.2011