ARIANA JADE G. MORALES
Quezon City, Metro Manila
Summary
Developed skills in collaborative and fast-paced environment, excelling in communication, relationship-building, and brand representation. Seeking to transition into new field, leveraging my ability to drive customer engagement and enhance brand presence. Committed to delivering impactful results and building positive connections in any future role.
Overview
3
3
years of professional experience
Work History
Brand Advocate
Avanté Communications
09.2024 - Current
- Strengthened brand loyalty with exceptional customer service skills, providing personalized attention to consumers'' needs and preferences.
- Implemented successful email marketing campaigns that drove higher open rates and click-throughs while maintaining a professional tone throughout communication materials.
- Increased customer engagement through the creation of compelling content on social media platforms.
- Monitored customer feedback channels and addressed concerns in a timely manner, preserving brand reputation and fostering trust among consumers.
Office Encoder
Green-tech Konstruct Solutions Inc.
04.2023 - 12.2024
- Organizing up-to-date records of various types of information, such as financial transactions.
- Inputting information accurately and efficiently into spreadsheets
- Implemented personalized keyboard shortcuts for faster typing speed and increased efficiency during daily tasks.
- Ensured data security by adhering to company policies and confidentiality guidelines.
- Developed strong attention to detail for error-free data entry and analysis.
Cashier
Angela's Convenience Store
04.2022 - 05.2023
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Answered questions about store policies and addressed customer concerns.
Education
High School -
Nicolites Montessori School
01.2022
Elementary -
Nasugbu West Central School
01.2017
Elementary -
Wawa Elementary School
01.2014
Elementary
Academia De San Francisco Javier
01.2011
Skills
- Sales strategy
- Teamwork and collaboration
- Time management
- Problem-solving
- Attention to detail
- Reliability
Awardsextracurricularactivities
- Best in Quantitative Research, 2024
- Principal's Lister (With Honors), Grade 12, 2023-2024
- Certificate of Work Immersion, 2023
- Principal's Lister (With Honors), Grade 11, 2022-2023
- Principal's Lister (With Honors), Grade 10, 2021-2022
- Principal's Lister (With Honors), Grade 9, 2020-2021
- Principal's Lister (With Honors), Grade 8, 2019-2020
- Topnotcher in Achievement Test, 2019
- 31st in ECA, 2019
- Principal's Lister (With Honors), Grade 7, 2018-2019
Timeline
Brand Advocate
Avanté Communications
09.2024 - Current
Office Encoder
Green-tech Konstruct Solutions Inc.
04.2023 - 12.2024
Cashier
Angela's Convenience Store
04.2022 - 05.2023
Elementary -
Nasugbu West Central School
Elementary -
Wawa Elementary School
High School -
Nicolites Montessori School
Elementary
Academia De San Francisco Javier
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